Radisson Hotel & Suites Fort McMurray

Short drive from the airport. Had one night I needed to stay in Fort McMurray. This looked to be one of the better options.Everything was clean and looked to be maintained. Warm welcome on arrival. Room overall was a nice layout for the cost. Actually wish I would have had more time here because of the room size. I travel a lot and see many different variants, this was comfortable.Location is good and close to food options, not far from the airport but will require a vehicle. Total it was 12 to 15 minutes.Only issues, chain was broke on the toilet and it had to be flushed by hand. And the AC couldn't keep up with the heatwave in Canada right now. My room never dipped below 74 degrees. Not a major problem but I'm sure the chain wasn't reported and the the AC is what it is.Overall, would stay here again.

First off I wanna start by saying I give this hotel the one star because I don’t wanna give it zero the hotel itself is nice and beautiful. But the staff needs to be trained.My husband and I came down with our kids for a baseball tournament that weekend and we were told we could upgrade our room for the group rate plus $15. The girl on the front desk had no idea how to do it and we ended up upgrading to a suite and paying full price.I also ended up falling in the shower and I smashed my face on the sink, my husband ran downstairs to get a first aid kit an ice pack or some bags for ice, and the girl at the front desk said “No we don’t have any first aid kits we don’t have ice packs and we don’t have bags for ice” So I ended up using a petro Canada bag for my ice.My kids were super excited for the pool the sign said it opened at 6 AM, so we compromised and I told the kids they could set the alarms for 630 and then go down and when they got down they were told the pool didn’t open until 8 o’clock and were sent back to their room. They said the guy yelled at them and they were too scared to go back down before 8 o’clock even though we knew the sign said it opened at 6am!The restaurant had great food, the organizers of the baseball tournament gave us two vouchers for each of the four days we were down there so that we could enjoy breakfast. However having a quick breakfast before a baseball tournament was not in the cards because the service was super slow. It was close to an hour and a half for our food to be served and I had to ask twice for more coffee. So we never returned for the other three days and ended up eating McDonald’s for breakfast.

This is more of a 2 stars hotel if that. No complimentary (or partial) breakfast unless you have a corporate account with them.The in room coffee/tea was not replaced. One of the toilet paper roll was down to 2 sheets and it was not replaced. The towel hook is missing. Missing pieces of the baseboard.

Foods great staffs helpful locations awsome ( you dont have to go anywhere near down town fort mc ) rooms are clean what more could you ask for ???

We always enjoy our stay at the Raddison. We choose this hotel specifically for the pool and fitness centre, but all other aspects of service here are wonderful, and staff has always been so great!Livestock trailer friendly with a water tap on the outside of the building to make sure our critters are settled in with water overnight. Location is also great, just off the highway.

Been staying here every 3 months for the past 8 years for business. Has progressively gone down hill. Restaurant is now sub-par with long wait times and food that is expected from a 1 star Restaurant. Normally stay here to entertain clients but after last night's experience will be taking my business elsewhere from now in. Rooms smell like they've been smoked in and never anyone at the check-in desk to speak with. No complimentary breakfast yet and you are required to pay for the 2 water bottles supplied in your room. They are just that, water bottles, comp them.

Room and Suite were both good, but the staff are great. I will stay again solely based on the quality of the people.

Toilet shut off, stuck float, & plugged, door wouldn't close, not enough carts for luggage, lazy staff, rusty pool.