Junction Guitars

I hate to leave a bad review for a local business, but the neck of my brand new guitar was damaged when taking it here for service. For context I’ve been here twice before to have guitars set up and each time have been happy with the work. I recently got a Fender Strat, and took it in for a setup and to have the fret edges rolled as they were sharp. Phil told me the edges were fine but I insisted as I wasn’t comfortable playing with them.He called a week later as promised, and I didn’t feel like the edges were rolled at all but he insisted he did the work so I paid and left. When I got home I noticed that the fretboard and neck finish was chipped off in places along both sides of the guitar, and was a bit upset that this wasn’t even mentioned to me when I picked the guitar up. I called back and Phil advised that “it happens” due to the way the fretboard and neck is bonded, and there was nothing that could be done about it. Photo attached of some of the damage, and you can also clearly see the fret edges are not rolled.I’ll now have to pay more to take the guitar somewhere else to fix the damage caused by taking it here, and to have someone actually roll the fret edges which I already paid to be done here.

I feel that I don't have the vocabulary to properly explain how absolutely FANTASTIC my guitar plays & sings now, after entrusting it with Phil to properly set up and intonate/adjust it.Not only did he take the time to explain that work he performed was what I requested, although he also ensured that the nut on my neck was filed correctly for my preferred guage of strings.I consider myself lucky to have such a great store nearby that's filled with amazing gear and very fair prices!!!Thank you again, Phil! A++++

Just picked up my newly purchased 2013 Gibson Les Paul Traditional that I took to Phil for a setup, fret polish, pickup and pot replacement. I knew the pickups/pots were going to sound good...but the guitar, acoustically, sounds completely different. The resonance and open sustain the guitar now possesses is remarkable. Truly stellar work.First time and future return customer. Thank you, Phil.

The shop is packed with instruments! Great shop with an impressive selection of all types of guitars! Phil is a straight to the point kind of guy. Very knowledgeable and fair when it comes to pricing. His repair and maintenance services are pretty fast and he does an excellent job. I would recommend you check out Junction Guitars!

Great store and owner. Lots of cool gear.Brought multiple guitars in (in various states of disrepair) and Phil went above and beyond at getting them to look and sound their best.If you need a setup for your guitar or bass, or are just looking for some new gear - don't hesitate.

I can't say enough good things about this placeI stopped in after ordering a defective guitar (twisted neck) online. And even though the store which sold me the guitar was dismissive of my issues at first, they eventually directed me to a Fender-certified tech which included Phil at Junction Guitars.Phil took excellent care of the matter, contacting the distributor, and getting me a new guitar - the exact model and even the same colour - within a week.He was extremely helpful. I should have bought the guitar from him in the first place.

Came here to pick up an online order, ended up looking around and buying a very reasonably priced second hand guitar as well, both items were quite hard to come by. There are some hidden gems in this shop. Worth a browse for any musician looking for interesting stuff.

Took my bass in for new strings & a setup. Did a great job. Also have traded in a guitar & amp for a new Fender Bass Amp. Gave a decent price for my items. Definitely recommend this shop!!

Great store with wide variety of guitars. Owner is straightforward and easy to work with. Bought my very first guitar here and he sold me a good one. Buying your first guitar can be tricky, I bought one from Amazon and it was bad. Going to local store definitely helps, especially store like this.

Bought a guitar there and had it shipped, a little damaged when it arrived...they excepted the return happily and I end up buying an even better guitar from them at a great price. A+