LMC Healthcare/Centricity Research

Got a referral to this clinic late September 2021. Received a call from the clinic a week later for an appointment on Aug 2 2022! 10 month of wait time. What a joke. In what other industry do you get to treat your clients this terribly and stay in business. This is socialized medicine for you. Consuming billions of tax payer dollars while delivery the minimum level of service.

I think it depends on what doctor you're going to see, because unlike the other reviewers, I've never been at this office longer than 45 minutes. My doctor is extremely punctual and the staff are lovely and very helpful. I have, however, noticed that the office CAN get very busy, although my experience has been that it's rare. But again, I noticed that even during those busy times, I've gone in much faster than most people, so I think it's just that my doctor is very punctual. But he's also great and I never feel rushed.The additional good news is that unlike most doctor's offices, which charge you $12 per nanosecond for parking, you only pay $1 per hour with the $1 being the minimum payment. It's nice not to be fleeced for parking to see a doctor. And there's always parking right near the entrance. The location is great.

This office is terrible. They have implemented a online only appointment program which is absolutely ridiculous as many patients lack the necessary skills and equipment to facilitate this. They have the audacity to charge for missed appointments even when you try to call and cancel . Their staff responded rudely via email .They should be ashamed of their office policy that discriminates against patients

Very good always get a call back most times the same day so I an please to have Dr SANDLER as my doctor thank you !!

I have been waiting for 3 weeks to be able to talk to someone, the telephone options they give you are not enough or in no case do they let you talk to someone about your queries, problems or doubts, that is a terrible service!I canceled my visit because I would not arrive on time due to my work schedule, I canceled it through the email they send as a reminder and I asked my wife if she could call to be sure that they had canceled it and if they could give me new appointment shortly. The answer is 0 and on top of that I receive an email saying that I did not cancel and I have to pay a fee. I've been trying to get in touch for 3 weeks, nothing on facebook, nothing on twitter, and they answer emails every 3 days just worrying about paying for something I did correctly.If you read this, please contact me, I am also trying to change the location to have it closer to work and not have to cancel the visits.

Dr. Aronson is so unprofessional and rude. The way he treats not only his patients but staff as well is extremely disrespectful, he needs to get fired immediately.

Pleasant experience visiting our clinic. This is a very professionally managed clinic. I was new to Canada and was looking for an endocrinologist . Its been a very good experience with Dr. Steen who is very good and highly knowledgeable and i have seen improvements in my blood sugar control.Dr. Carmen is also very knowledgeable and approachable anytime whenever there is any concern. She makes sure she understands all the concerns and helped a lot in managing my diabetes.Doctors are extremely punctual.

Not sure how they got my info but I got an email saying I had an appointment with them on July 6th, 2021.I’ve never heard of this place, nor do I have diabetes or made the appointment. Called and told them what happened, the guy put me on hold for 15 minutes and insisted that I make the appointment. I told them that I never made this appointment, I don’t know this place or have diabetes. He put me on hold and again and said that the last time was there was in 2017.l with a Dr.Grossman, never heard of that doctor before. Didn’t even give me the exact date. I know for sure that was not me because I was on maternity leave in 2017 and barely left the house. Only time was to take my daughter to her appointment.

We've been a patient of Dr. Grossman for several years and I just had to write this review because our experiences have been mostly awful. First and foremost: acquiring an appointment, and actually having the opportunity to see through with it, is nearly impossible. I would have an easier time flying to the moon. Our appointments are continously canceled or pushed back several months. If it isn't one of his many vacations, or other such justifications, then it is the staff that have booked an in clinic appointment, only for us to arrive there and claim that the appointment was by phone because the doctor isn't in today. Mind you, with no prior notice. Secondly, the overall experience when you are actually able to see the doctor isn't a positive one either. A severe lack of empathy and disinterest from the doctor is constantly shown. You would think that a patient with cysts in their neck would require monitoring or tests every so often. Our time there has been so unfortunately negative that we've now taken it upon ourselves to find a new endocrinologist as we won't be returning.