HearCANADA (Formerly Advanced Hearing Group of Clinics)

Excellent experience with very professional and courteous staff. I cannot say enough good things about how well I was treated at my appointment today.

Staff was rude. I won't go back.

The audiologist's here are friendly and knowledgable.

Thank you for the great service and laughter

Love this place. Great doctors and customer service. They are very helpful with anything from financing to hear aid options. I would recommend Advanced to anyone going through hearing loss.

I've been with this place for quite a while now. Its been a couple years since I went in for a check up, and I went in recently to get my right hearing aid tweaked out because I never really used it before, i just used my left mainly. Nick is the audiologist there now, and I found him to be very condescending towards me. I asked him to turn the microphone and masking down in my right ear and it kept messing with the one in my left, I kept telling him that's its not working. He didn't really listen to me, he told me I should get a new hearing test to make sure. He said ill have to book an appointment to get them fixed.So I book an appointment for the next day (having disabled my left hearing aid, I had to put the right one in my left ear, it was very uncomfortable). Next day comes, he's like give me your hearing aids. I give him my hearing aids, and he resets them back to factory, then he tells me that I should seek somewhere else for advice. Me being on Ontario Disability for a few mental and physical issues, I took this to heart and It upset me. So I asked him if he could take a look at them and he did after my CMHA worker came in a little late. Then he proceeds to say, oh here's the issue

Very nice staff. Questions were swiftly and easily. Services were done in a timely manner. Night and day hearing g for my friend. No more screaming and repeating. :)

Le service est impeccable. Il est facile d'obtenir un rendez vous. Je recommande fortement cette clinique pour soins auditifs.