Hamilton Region Emergency Veterinary Clinic

Words cannot describe how amazing the staff is here. We had to let our fur baby go and everyone was so kind and respectful, they even came in to say say there last goodbyes to our dog because he was there so many times prior. One of the hardest days of mine and my families lives and they made it as wonderful as they could. Our sweet Rocky had to be put down 6 days before his birthday and we asked if his ashes be to us before then, they said they would try and sure enough they made it happen for us. I can't thank the wonderful staff enough for everything they did for our family. Highly recommend everyone to take their pets here because they are in the best care with such a loving staff.Thank you again!The Spadafora Family

We had to take our beloved cat Ella to the Emergency Clinic late on Sunday night. Every staff member we dealt with was so lovely. Although nothing could be done to help Ella and ultimately we had to let her go, the staff couldn't have been more patient and kind. I wish I could remember the vet's name that took the time to explain everything so thoroughly with me, but in my fog her name has escaped me. Thank you!Today we received a hand signed card by all the staff, this personal touch was such a lovely gesture and brought so much comfort.Thank you for your care and kindness. ❤️❤️

Wonderful caring people. Took my little dog in after she was attacked by 2 big dogs. Luckily she only needed a few stitches. They treated her like a princess. Explained everything carefully. They even trimmed her fur around her face which wasn't part of her injuries. She was due for her beauty salon appointment. Thank you!

Expensive, as is expected, but they saved my boy.I brought my 11-year-old cat in for excessive vomiting on the 16th of February. He had been to a vet a couple days prior, but was not doing well. They took him in immediately and took care of him.The staff was so lovely, the entire time, even though there was a lot of crying on my end, as I was scared of losing my cat. Everyone there, from the techs to the doctors to the receptionists were nothing but amazing towards me and my cat the entire two days he was in their care. Not only that, they were very patient with me when it came to his take-home medicines and encouraged me to call with questions or concerns.The times I did call for assistance or questions, they were all fantastic, especially April, the vet tech. They even sent me photos of him while he was there to comfort me in the knowledge he was being taken care of, and let me visit him after he had been there for one night (Photo that was sent to me below).This place is amazing. I know some people are mad about pricing in the reviews but what do you expect from an emergency vet??? They were fantastic and I'm so glad they're available in my city for emergencies like the one I had.

Amazing experience and care from the staff. Our dog Toro ate grapes and as soon as I called they were quick to the rescue. They had us come in right away and treated our fur baby swiftly and efficiently. They gave us clear instructions for next steps. They were kind and reassuring in this stressful situation. Big shout out to Melissa , Jessica , April , and Sidney !

Melissa and Lauren were amazing. We had a horrible experience at the Niagara Emergency Clinic and ended up here. We were treated with the utmost respect. We have never had to use an emergency clinic for our pets before and after being refused and treated the way we were at Niagara we were distraught at the situation we were in. Melissa and Lauren helped us through this time and made us feel like our pet mattered. Thank you for what you do

One week ago today I lost my beloved Leo at about 2AM at home I have never experienced a loss of a pet before the team here made me feel so comfortable they were very sincere and understanding. They let us take our time saying goodbye a couple days later I was able to pick up Leo’s ashes… they beautifully wrapped everything and now today one week later I received a beautiful letter in the mail. Thank you so much to everyone at the clinic!

I had the most amazing experience with this clinic. I dealt a lot with Lauren and Melissa on the front desk. I was the sad lady that couldn’t leave her dog for too long so I brought a book and sat in the waiting room. They talked to me about their dogs and were literally the sweetest people to me. I could never thank them enough for making me feel so comforted in that moment when I was so heart broken that my dog was sick! Every person that I had the pleasure of meeting in this clinic was so sweet. I am so grateful for how well they treated my sweet dog. I literally can write a whole page about how amazing everyone I dealt with was, I just want to say thank you from the bottom of my heart to everyone I had the pleasure of meeting and took care of my sweet girl❤️ I will tell everyone how amazing this place is! Highly recommend

I’ve had two experiences here now, first visit was a rushed emergency because my dog ate a plastic grocery bag and second visit was to let my senior cat cross the rainbow bridge. Both experiences were great, staff is so nice, they care so much for the animals and very clean. They we beyond gentle with my senior cat and made every last moment count that I had with her.