Hart Scarborough

This is what you get by assuming university students with backpacks are thieves. Went there a few times to buy stuff until i got stopped at the front because I was coming out of classes and had a backpack on me.

Amazing customer service! I bought 1 set of blinds from this location and needed another size for the matching windows. Sadly no stores near me had them in stock, closest was Peterborough. Online delivery was not available. I called a few stores around and was told they had no control over stock. I sent an email to c/s online and immediately someone from Hart Scarborough called me back and told me the manager would drive to another location to get my blinds for me! I was ecstatic. Not 2 days later I got a call my blinds were at the store and I could pick them up. They were waiting for me at front cash, picked them up the next day.I am so happy with the quality of the blinds and more importantly I am grateful for the c/s at this store and how the employees went above and beyond for me. The person I spoke to on the phone was so friendly as well. A+++ Thank you :)

Customer service is excellent. Very prompt in responding to questions. Nicole Brown went far and beyond to try to help me get the items that are not available in Scarborough. I wish all stores have the customer service Hart provide. Plus they have amazing deals and prices are very reasonable. Happy shopping. Much appreciated Nicole.

Hmm. Not sure where to begin. But let’s start with 1 star! If I could give this place a zero stars I would. The store hours are wrong. Drove from Richmond hill all the way to this store. online it says it closes 6pm and I got there at 4:49pm and was told by a girl who wears a scarf that there are closing at 5pm.. I told the girl “sorry, but online it says 6pm.. you guys might want to change your hours it’s confusing” but the girl didn’t like that I told her and she rolled her eyes. when I got to the register at 4:58pm - the black manager was cashing out a couple in front of us. When it came to our turn the black manager told us to leave and won’t be cashing us out. We were confused and she called the security on us. Lol she stood in between the two doors and explained to the security only her side of the story and before the security got to us it was 5:05pm and we were told to leave the store. The black manager told me “the only reason im not cashing you out is because you walked in here with attitude and told us to correct our hours, now I have to be petty” Huh????? I’m sorry I told you to change your store hours so it’s convenient for people like us who are coming from far. I will be reaching out to corporate. Security was very bias.

I have tried and tired to shop at this place, it has a couple of cute items, but the store is a mess. There are boxes on top of boxes. I think this store has potential they really need a clear out of boxes, and more importantly customers service. I did not get hello or can I help you today ? on top of that there is no price on a whole aisle only handwritten onces on two iteams ..... Please fix up!!

BAD staff! they were rude to my mom. Do not buy from this store the products are like dollar tree quality. I recommend going somewhere else if you want good products that aren’t such a waste of money. The attitude from the staff was so bad. The manager was a rude OLD women.

This place is actually really good if you need things for your home or cooking. Cheap prices and good quality.

I'm so disappointed after making and effort driving and consuming costly gasoline these days going to this store. A product shown or advertised in the very front page of their flyer and don't have it the very first day of sale due to non delivery of the supplier. Why would they release a flyer if some products won't be in the store and store won't give a rain check at least as a gesture of goodwill.

They have decent products at an ok price but the staff and service is not very good. When you find someone to help you they don't seem to be very happy to lend a hand. Go there with many grains of salt at hand lol