Brant Mutual Insurance Company

Can't post without a star rating and I wouldn't even give them a one if I didn't have to.So I've been having issues with the Agent and I've decided to shop around. I found a better rate and a more reputable known company. I was with Brant Mutual for several years and have always had issues with the competency of the Agent. After reading the reviews here on Google, thank goodness I have never had to make a claim.LOL, I had to call my agent to ask where my renewal was for the upcoming year. Had I not called her, I don't know when I would have received it. It came in the mail on the Monday after speaking with her on the Friday.I would not recommend Brant Mutual if you want peace of mind that you are covered and will be looked after.

Tim Sogan has been our agent for multiple years now on everything from home, car, commercial liability, truck and trailer insurance. He is the best insurance agent we have ever dealt with by far. Honest, responsive, and extremely knowledgeable making it so easy to find the best policy that suits your needs. Highly recommend Tim at Brant Mutual for any insurance. Thanks Tim!!

Tim Sogan was extremely professional and got us a great product. He answered my call and had all the answers we needed. I highly recommend Tim to anyone looking for an honest broker

Rob Nagey is the most ignorant little cuss I have ever had the displeasure to speak to.when we first spoke I said I was busy heading into an appt. Returned his call no answer. He called me back an hour later. I said I can't talk am waiting for important call . He said well you put me off once today if you can't talk NOW ,We can t do business no point in moving forward. I said I really need to get this call. Ok forget it get someone else. I was waiting for my doctor to call to tell me what stage cancer I had just been diagnosed with and my chances of living. I didn't tell him this answered his questions it's now Thurs nite no call from that self intitled trash bag!What a horrible person and company. As the new broker said just think what he's like if you made a claim. To Brant Mutual you should be ashamed to have such a horrible person in your employment. You had a rich history and I will spend what ever time I have left on this earth telling this story. My parents Anne ,Bob Stewart are gone now but the money they paid to your company thankfully never have to no how you treated there son. A truly disgraceful person to have in your employment!I have no respect left for your company till my last breath. To all who read this please don't give this company your business. There's a reason he feels he can talk and treat customers this way. It usually starts at the top.

We have been so impressed with Brant Mutual. We had horrible damage with wind and ice damage. Our agent George B. And adjuster John P. Have been amazing to work with. They provided clear communication and options throughout. Both representatives have been so quick to respond in their communications. We are so happy with this team.

Well where to begin. I have had three policies with Brant Mutual for over twenty years. I just experienced my first claim, and now they are cancelling my policy. As this company is board driven, I have a right to attend a meeting, and they will not even call me back on the time or the place. As the previous person noted, the ombusperson at Brant Mutual did not even know whom their governing agent was. When I called her on it, she said she made a mistake. I have been in business for thirty five years and now they have put a reg flag on my business being high risk.One claim in over twenty years. I too am not done with this company, as I pride myself on running a very honest and respectful business.Back to the previous review when I did contact GIO, Peter said are you sure they are really a company and not something on wheels??I will not stop until I get resolution.I too like to support local small business, but the treatment I have received after all these years is completely disrespectful.Please be aware. They are great until you need their services, then they will not even return your calls or emails.I will keep everyone updated.Biggest regrets that I ever supported them.How I would rate Brant Mutual -10, they are a disgraceIt would not let me post until I clicked on one star,probably have to do it that way or no one would post?????

Thank you great business coverage, my agent Robert Nagy is super friendly, he made the whole process easy, the price competitive I'm a newer company and I'm glad I chose this team!

These guys take their sweet time responding to anything. Terrible overall experience, not to mention you can find better pricing elsewhere. Happy to have moved to a different company and the difference in customer service is unreal. You don't know how bad it is until you're with a good company. Would never recommend Brant Mutual Insurance.

All the low star rates you are seeing here are valid. There are agents who work for Brant Mutual who are terrible.BUT there are agents who would for Brant Mutual who are absolutely incredible! If you want insurance through them that has a lot of benefits, please contact George Byleveld or Tim Sogan.Tim helped when the agent we had really dropped the ball and he was incredible. He personally made a trip to our house to drop off insurance slips that we weren't able to get from our agent. He answer emails on the weekend. He texted with me to keep me updated on the process. Tim deserves way more money then he's making, I don't know what he does make but it just can't be enough. You would be lucky to have Tim as your agent and I HIGHLY suggest anyone get their home and auto insurance though Tim or George. You will not be sorry! Brant Mutual is very lucky to have these guys on their team!