NewRoads Mazda

Awesome experience! This is a bit of a drive coming in from Niagara On The Lake, but well worth it. My wife and I worked with Sergei and Aaron to make this happen. They did their magic and made the Jeep come in at a great budget. They were also able to get a couple of things we needed and was treated well at this no-pressure dealership. We hope to work with them again in the future!

Look for Chris as your sales representative if you are looking for a hassle-free experience. Thanks to Chris and Paul, we had such a positive experience here. Chris was very patient. He made the whole process easy for us. When I told him our budget and what I was looking for, he found the perfect car.The dealer provides excellent customer service and has a high level of professionalism. I highly recommend them.

Best sales experience so far - Paul Rodriguez was awesome, as was Aaron Ma, and the entire Ambassador team including Warren, Sergei, Chris, Eddie, and Fabian, Fred and Curtis. We hope to enjoy he CX-30 for a long time!

Truly a fantastic experience. My daughter purchased her first car and our salesperson, Eddie Giancola was kind, friendly and very hospitable and not pushy in any way. He went the extra mile - above and beyond to make her first purchase memorable including adding a beautiful large red bow on the car and explaining in detail all the options, setting the seats, head rest, etc. and adding touch up paint where needed. Robert, who is the Sales manager was equally friendly and helped make the deal a smooth transaction. Fantastic team.... friendly and professional at this dealership and highly recommend Eddie Giancola Thanks for everything.:)

Thank you Sergei and team for the amazing service! Having an idea of the car we wanted and our budget we found the perfect one on the New Roads Mazda website. When I called, Sergei was very helpful and assured me the MX-5 was there and would be ready for a test drive at our chosen time. We live 3 hours away, but decided to go anyway and are very happy we did. Sergei kept in touch the day we were coming and continued to even after the sale to ensure we were happy with the car and our purchase. The staff are friendly, knowledgeable, and keep you updated throughout the process. We recommend New Roads Mazda to anyone looking for a new or used vehicle. Their friendly no pressure sales is like talking to friends.

Traded in two cars to buy a 2020 Subaru WRX STi, worked with Chris and he helped me through the whole process, and was very kind and informative. This was my first experience buying a car from a dealership (as of writing this I'm 21) and my second time buying a car, and Chris and the team helped me through every step of the process and talked me through all the paperwork, financing, etc. Even after I had bought the car, everyone was super helpful over the phone when I had further questions. Also, Chris took some awesome pictures of me with the car to show my family. 10/10

During this tire repair process, I once again experienced the professionalism of NewRoads Mazda Service.Customer-centric service attitude: I called on Friday for a last-minute inquiry about tire repair. The customer service representative suggested that if I could bring the car before 10 am, they might be able to repair it on the same day. Since the tires needed replacement, they proactively called me to explain the situation and informed me of the repair schedule. They swiftly obtained new tires and delivered the car on time. As planned, they handed over the vehicle promptly at noon the next day.Detailed inspection during the repair process: They not only conducted a thorough examination of the faulty tire but also performed a measurement check of the wear on all the tires. With customer safety in mind, they took the initiative to adjust the tire configuration of the vehicle.They provided professional recommendations for future tire replacement and maintenance, ensuring that the customer knows when to replace the tires based on their condition.They even personalized a video of the repair process, highlighting key details and technical advice. This attention to detail and personalized approach made me feel very reassured.Overall, I am highly satisfied with the service provided this time, and I will gladly recommend NewRoads Mazda Service to my friends.

My experience with NewRoads Mazda Newmarket has been great. Paul is very experienced with the cars and helped us a great deal to pick our new car. He took his time to show us the different models and explained in details about the difference between them. The best thing also is that we didn’t have to wait for a long time to get our car as they accommodated our delivery date. I am very thankful to Paul and would recommend this dealership to all my family and friends.

Paul, helped me providing excellent service to close a deal. He was even go step further ahead coming to work for few hours in his day off. Very professional knowledgeable and humble, Paul Rodriguez is. Thanks to him and the dealership having all very professional team. The setup at this dealership is different all together from the rest. Thanks a lot!

Paul made the entire trade-in process extremely easy, and helped me order the exact vehicle I had in mind. He even went out of his way to deliver my new car early. Simply put, Paul made this the smoothest car buying experience ever, and I’m extremely grateful.