Burberry
103 Reviews
- Thursday10 AM–6 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday12–6 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
About the Business
The Shangri-La Hotel - Vancouver, Canada | Burberry | Visit Burberry.com to find opening hours, map, address and phone details for our The Shangri-La Hotel store.
Contacts
Call Us
+16049741110
1101 Alberni St, Vancouver, BC V6E 4T9
Hours
- Thursday10 AM–6 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday12–6 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- In-store pickup
- In-store shopping
- Women's clothing
- Men's clothing
Recommended Reviews
Kyle
20.10.2023
Burberry
Friendly staff! The men's stock could be a bit better and more aligned with the online product offerings. The manager was very friendly, knowledgeable and openly engages clients. He sparked a great conversation about the direction of the brand and the current product offerings.
Tim K
16.10.2023
Burberry
Excellent service everytime I come here to purchase. Tea is served while I shop.
S T
14.10.2023
Burberry
During our visit in Vancouver we stopped in at Burberry, Nooshin our client advisor greeted us at the door with a smile, she was very pleasant to deal with. Another gentleman took the time to help us find what we were looking for. Overall great experience at this store.
Bohdan Danylov
17.09.2023
Burberry
This brand positions itself as a luxury segment, but at the same time, the staff in this store has a too low level of customer service. For most employees, the usual greeting with a client is quite difficult. My friends and I noticed that in this store it's normal not to say goodbye to visitors if they haven't made a purchase; there is also a completely opposite situation here, as soon as you buy something, the staff begins to show hypocritical interest. Sorry, but this is the level of customer service of a third world country.
Emily
02.09.2023
Burberry
Went to the store today around 2:30pm and the tall Asian lady who helped us was very rude. Not only was she on her phone, but she made faces as I was talking and was overall very disrespectful and wasn’t helpful at all. Do not come to this store. We also went to the Burberry store in Nordstrom and the woman there was much more knowledgeable.
Shirley
02.09.2023
Burberry
Friendly service here, so much to see. Was looking at scarves and they basically have a whole table full of time with different materials and colours. Tons of options. Able to monogram as well (but they send it to London so it will take a few weeks.)
Michael K
31.08.2023
Burberry
I just went there to purchase a pair of pants. The sales associates are very informative, knowledgeable, and kind. It took me a while to figure out which pants I wanted the most but the SA had patience with me.The store is thin and rectangular. One end of the store is for men's apparel, which is about 1/4 of the store and the other end is for women's. The centre is where the till's are and the accessories.I will be coming back here more often!
Rose Bush
12.08.2023
Burberry
First time into the store today, I had nothing but a nice experience.Julia was my SA she was very nice, informative and went out of her way to show me other ways to wear the belt of the jacket I already purchased which was nice as the sale was done but she continued to make sure I was fully going to enjoy my purchase.
isusan l.
22.07.2023
Burberry
arrogant sales rep. no service was provided at all. I am most certainly not going to stepping foot into the store again. When I went to LV/ Chanel later of the day, the service i have received was way more friendlier. why pay a premium price for burberry to get such poor service?
Beckalynn O.
21.07.2023
Burberry
SAs are very welcoming and nice at this location. Had two pairs of Burberry shoes purchased in the states repaired here at no cost. They were deficiencies in the hardware, or less glue on sole so the entire shoe came apart,, It is a disappointment to realize the deficiencies you see in your high-end shoes, and it is frustrating to be encountering so many pairs (four pairs- 2 sandals, 1 espadrille,and 1 flat) of expensive" shoes to have such poor quality. I guess cost doesn't correlate to the quality you are going to get.Regardless of the poorly made shoes
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Map
1101 Alberni St, Vancouver, BC V6E 4T9
Burberry