Clinique dentaire Dr Heydari et associées - Plateau Mont-Royal

Professional and responsable

Me and my family we are very satisfied and happy about the service and attention the whole staff. Thank you very much! See you soon

I'm very happy with the work of Dr Heydari and his team :)

I went to this clinic seeking an emergency treatment on June 23, 2022, after reading great reviews about Dr. Heydari. The people at the front desk were very cordial and professional, but my experience with the associate dentist was poor, to say the least. I was expecting to deal with a consumed professional, just as advertised by previous reviews, and when an extremely young person entered the room I got a bit surprised, but still trusting that it'd be the case, as I don't have age prejudice. Unfortunately, a few minutes in were enough to understand without any doubt that I was dealing with a person that was new to the job, and which lacked the knowledge and experience that I was paying for. Although cordial and accomodating, after taking an X-ray the associate was clearly confused, if not utterly clueless, about what was going on in my mouth, and she was struggling to find the technical terms to describe my situation -I am no dentist or technician, but have been in this predicament before. The fact that she instantly went to talk to (who I assume was) Dr. Heydari himself in the adjacent room confirms it.When she got back to me, I was quickly dismissed with a pat on the shoulder, a pamphlet for an endodentiste clinic, and absolutely zero action taken. I was in pain and too out of it to suggest what they should have brought up themselves: a simple neutralization of the nerve, to at least stop the pain and tide me over until I could see a professional. I even had to go back because the associate forgot to give me a prescription for antibiotics and painkillers. Subsequently, the antibiotics turned out to be wrong, and no painkillers were prescribed to me at all.This, in addition to the fact that St. Jean Batiste weekend was starting and it was by then close to impossible to find an available dentist, created the perfect storm. I spent three days and three nights in constant, agonizing pain, not being able to function at all or sleep, and it took me a full week to recover from it, after two other professionals at different facilities finally took care of my tooth. All of that could have been avoided, had they taken actual care of my situation instead of swiftly dismissing me. If the associate is new to the task, that's ok, we all have to start somewhere: but if that's the case, please acknowledge it and bring in somebody knowledgeable, instead of just taking my money without even trying to fix me. I payed the premium price for Dr. Heydari, but was looked at by a person that had no experience, resulting in the worst three days and nights of my life.Just for the record, I've shared my experience with the other two dentists that treated me afterwards (in two different, unrelated facilities) and they both said that this in unacceptable, unprofessional and that I should be adamant in asking for my money back. They told me I was given wrong antibiotics for my situation, and that this confirmed that I was dealing with a very unexperienced person. I have more important things to do in life that chasing after a hundred dollars, so I certainly won't do that. But when you are pushing the envelope this far, a review like this one is the least you can expect.

The best dentist clinic in town! The prices are reasonable and the service is amazing. Very dynamic team :D

best dental clinic ever

Thank you very much for the excellent dental care you have given me.

I recently had 5 fillings and 1 broken front tooth fixed by Dr Heydari. He is very skilled, patient, thorough and fair. Qualities that are rare to find in one professional. I highly recommend him to anyone looking for a competent and fair dentist

Great place, the dental secretary that helped me was great. Best of all no one screamed in horror when they saw how bad my teeth were. A+. Would do this again.

Very professional, experienced and knowledgeable + efficiency! Absolutely Recommended!