Upper Canada Animal Hospital

We had a wonderful experience at Upper Canada Animal Hospital today. Dr. Rossi saw our cat Eddy and had him in same day for surgery on an infected wound. He stayed late to explain everything to us when we arrived to pick him up and his team members were lovely. Thank you for everything!

The staff are kind and caring individuals. They quickly responded to any and all questions and concerns I had following my dog’s CCL surgery.Whenever we came in for appointments they made us feel welcome and were very loving and patient with my somewhat enthusiastic Sadie Sue. She was always happy to go and very reluctant to leave. If we weren’t happy with our own vet, we would hands down have switched to UCAH. Thank you for everything.

In early September of 2022, our 10 year old Australian Shepherd had a lame leg that wasn't going away as it had in the past. Following a few assessments from a couple of vets in Toronto, it was confirmed that she required CCL surgery. We were given a list of 5 hospitals in Toronto. After calling and 'interviewing' all of them, we were not impressed with any. After doing our own research, we decided to give the Upper Canada Animal Hospital a call.From the first call, with a very comprehensive and patient receptionist, we knew that our little Pebble would be in good hands. Dr. Turpel was extremely thorough in explaining the step-by-step process and setting our minds at ease for our dog's first surgery (outside of spaying).The support team was great at following up and sending updates while our dog was at the facility overnight. The detailed 'homework' guide made it very clear how to manage post-surgery physio with our dog as well.The service and staff were amazing and we would definitely recommend this hospital. Worth the drive from Toronto for sure!Thanks again Upper Canada Animal Hospital!

My dog tore his CCL requiring surgical repair. My vet recommended Upper Canada and another surgeon closer to where I live. I chose Upper Canada based on the type of surgery that they elected to perform and based on the wonderful reviews left before mine. I am SO happy I made the decision to have Dr. Jim and his team complete the procedure for my dog.I met Dr. Jim the day of surgery and I can’t speak highly enough of his knowledge, experience, his compassion, kindness towards myself and my dog. He took the time to explain things thoroughly with me about the procedure and I left my dog there feeling extremely confident that he was in the best care and I was not wrong.I picked him up the next day, had a thorough review with Dr. Matt, again, very kind and took the time to explain things. The office staff are top notch, lots of calls to update me on my dogs progress and superb follow through by the team and Dr. Jim 48hrs later to ensure my dog is managing well after surgery. Highly recommend for anyone considering if they should take their pet here for surgery or otherwise. Thank you so much to the entire team for the kind compassionate care!

We had the best experience at UCAH and we are very thankful with Dr Turpel and his team. Our 3yr dog Charlie was seen for a torn CCL. We were looking for an specialist around Brampton and Mississauga with no luck so we decided to take him to UCAH. Charlie was happy and relax from day one with Dr Turpel. He took the time to go through everything to narrow down exactly what is wrong and the surgery. The surgery was immediately scheduled and performed with the greatest care and professionalism. The documentation and information for the recovery and rehab for his surgery is clear and detailed.He called us the night of his surgery as he recovered from sedation, and told us how he was doing. After surgery, we picked up Charlie and his team was great, loving and caring. His team reached out to us the following days after we picked up Charlie to ensure he was recovering appropriately. Dr Turpel, answered my emails with concerns and followed up about Charlies recovery weekly. We highly recommend Dr Turpel and his team. Thank you all for taking care of Charlie.

For months I was suffering in silence wondering what happened with my boy Zeus - he went lame and seemed to go downhill with time and nothing I was doing seemed to make a difference (hydro, other conservative methods)Finding Dr. Turpel and his amazing team has legitimately been the light at the end of the tunnel for Andrew, Zeus and I.You can tell everyone in this office is passion-oriented and precise. They are driven by their expertise in veternary care and their sincerity.I only regret not knowing about this team sooner. They deserve the best because they are the best. Thank you from the bottom of our hearts for helping our Zeus.

Dr.Ross was amazing. He took the time to go through everything to narrow down exactly what is wrong with my pup. Not very often do you talk about how good a vet is but he is by far one of the best truly cares about the animal but also understands and is realistic. The front office staff are amazing and so good at remembering little details about your family and pups life that you swear you’re part of the fam. Henry (my pup) loves them and all the pets he gets at every visit

Over the past couple of years, our 15 year old male Chihuahua, Pepsi, had developed a cough that started out as being infrequent and manageable. Recently however, it was becoming more and more regular to the point that it caused us serious concern. We took him to the Upper Canada Animal Hospital where he was examined by Dr. Rossi. Dr. Rossi determined that Pepsi's heart was enlarged and likely causing pressure on his trachea which was contributing to the coughing fits. Given his age and the diagnosis, the outlook wasn't good, but Dr. Rossi provided us with several options, one of them being to put him to sleep given the severity of his condition. My wife and I opted however to try a medication that was suggested in hopes that it might improve things. It was explained to us that there was really only a slim chance of success but we decided to try. Sadly, things didn't go as we hoped and we had to put Pepsi to sleep a few days later. My wife, daughter and I would like to say that the care and compassion shown to us by Dr. Rossi and the entire staff helped us through this very sad time. Dr. Rossi is a truly professional and dedicated veterinarian who clearly cares about both his patients and their owners on an equal basis and is very up front about his diagnosis and the practical options that are available. To Dr. Rossi and staff, please accept our heartfelt thanks for making a sad situation a little bit better.