ZOOM TRAVEL

Unprofessional, does not know how to speak to customers, he screamed on the phone. Scammed us, won't return money. Never had such bad Experience with a travel agency. Do not make the mistake of going here they are something else when taking money and something else when having to deal with refunds. Been 7-8 months still haven't gotten my refund

Amazing service. Me and the family have been going to Asim for many years and we will continue to do so for many future trips.Zoom travel pricing compared to others in the Calgary area are much more affordable. I highly recommend them.

no passport check during ticket booking , just took my name where as I spoke to few of my friends and they said travel agents need to ask the details. my passport was expired so I couldn't travel which is my mistake too. upon asking ticket cancellation zoom travel said to pay another 400$ so they can refund around 700 back which didn't made any sense.thanks for ur response and i have consulted lot of people and they were surprised to know that the travel agent didnot ask for passport details and asking extra 400$ to cancel the ticket that is so funny and stupid at the same time. y would i pay u 400$ to cancel my ticket. next time would go directly to airlines and would never recommemd u guys

I have never had to deal with someone so rude, they scam you. Don't refund money. They guy does not know how to speak he was screaming. Provided us with false info. When we asked for an email or to speak with someone else he would not cooperate.

I wish if I could give him 0.. No professionalism at all. Please be careful if you really want to deal with him .. do it on your own risk. First I was told that my seats are reserved but just couple of days before my travel date he told me that he has to push my departure date due to some reason. very risky.

Yesterday I was on the line with someone named Asim, absolutely disrespectful man. Tried to sell me tickets x3 the price I saw online unbelievable. Would rate lower if I could. Give me my refund!!!

So scam office. He booked wrong exit sets for my parents and he charged us 140$ and they got a normal sets. And when we talked more than 10 times to him he kept said it's not his fault and keep givin us promises.

They rip uneducated people because they know that they will not check their credit card statements. ZOOM Travel is popular for double charging on client Credit cards. Second charge they will do after few weeks once you are already back home.Therefore, NEVER GIVE THEM YOUR CREDIT CARD INFO.If You have already given them then please check your previous months statements. You will be lucky if they have not ripped you yet. So Call your credit card company and change your Credit card number.No ethics at all.

THIS PLACE TAKE SO LONG FOR REFUND TRY SCAM BIG TIME NO SAME DAY REFUND SCAM BEWARE. DOI NOT ASIM HE IS SCAMMER