Proudfoots Home Hardware Building Centre - Pictou

Great local store and amazing staff.

The staff at home hardware in Pictou are always very friendly. I have been visiting there quite a bit since I moved to Pictou, even though they do not always have what I'm looking for, the staff are always willing to help! If they don't have it at that store they always check their sister store in Stellarton to see if they have it in stock. I've always been greeted at the front door nicely, and the project desk has always been keen to help. Their covid-19 measures has always been top-notch. It's also very nice to see that their younger staff are always focused on helping the customers and providing excellent service when this might be their first job. I've never seen any of those staff sitting on a cell phone or not tending to customer needs. If there's something you're looking for they're always there to give you a lending hand and you don't have to wander the store looking for someone to help you. Moreover, the gentlemen working out back in the warehouse helping load the vehicles have also provided amazing service as well! Keep up the excellent work home hardware team!

Great selections and sometimes you can get a great deal. Friendly staff especially the girl who works the cash and garden center. Super friendly and has a great laugh.

We have visited this store numerous times and enjoyed the friendly service they provide. We needed to replace our hot water heater and the staff spent at least 30 mins with us explaining what to purchase, how to best install it, what to expect, organized delivery, etc. The cashiers are always polite as well. Great service!

Weekly deals, and they were just setting up their Christmas section.

Good staff. They really help when you are looking for something.

The staff here are very friendly and helpful with any questions you might have .Hometown feel or at least to me it has knowing some of the staff like Christina on project desk to donna on cash they all great you with a smile .

Tried to use their project desk to get work done at our cottage, wrote an email to the person responsible July 27, 2021 and was told would respond within 2-3 days, followed up August 20th and received no response. Called the store during regular hours and told the person was unavailable but would call me, never did. We've shopped here before and it's a locally owned and operated store, very disappointed that they don't care about their customers.

I used to like this location. The last few visits to the plumbing department and most recently at the project desk have been less than helpful. Great staff at the front cash & the garden centre but there are large gaps in other areas where the service could be much better.