The Master Group Barrie

Hello my name is Armando Di Manno from Metro Heating & Air Conditioning Inc. I wanted to send a letter to head office in regards to how professional the Barrie Branch has been.With my deepest sympathy on the passing of John Beatt, the staff at the Master Barrie branch took it very hard as I have.John was just so kind and amazing in every way. He was always ready to help you no matter what and always so friendly and cheerful.The staff at Barrie have gone above and beyond to continue the great friendly service that John always portrayed.All the staff are exceptional, and Marc Lazzaro has been just amazing. He has stepped right in assisting myself and I’m sure every other contractor with all our needs. Marc is knowledgeable and very helpful and is always there to say hello when you walk into the branch, as are the staff at the counter.Marc is punctual in calling you back and quickly gets your orders ready when you need it.I cant say enough how happy I am being a contractor with the Master Group and it’s because the staff make that big difference, and let’s not forget Matt in shipping, he is great very neat and organized putting your order together without errors.There are so many suppliers around and what separates Master Barrie branch from the rest is the whole structure of the branch from parts layout to equipment organization and how fast stock can be transferred quickly from another branch. In my opinion the Barrie branch is the best and the service is exceptional.So I say thank you to all the staff at the Barrie branch, and thank you for continuing the kind and professional attitude that John portrayed in the branch.Yours truly,DinoMetro Heating & Air Conditioning Inc

Great place for all York related parts , good price and that John Guy is the best . They always have what i need at a great price .

Good prices and stock.But Cody mills need coaching in customer service, he talks in an arrogant way. Went to this location twice and both time had to deal with him because he is the one who talks to everyone entering store, the other staff behind counter doesn't talk

Masters Barrie is one of my go to suppliers for the north. Stock is usually on point and the team behind the counter are personable, accountable, and ready to help with all of your HVAC/R needs. They have often gone the extra mile with last minute notice to ensure I can succefully meet the needs of my clients. Thanks and keep up the great work Master's!

The Masters GRoup in Barrie is the best HVAC/R supplier in the region, holding just about everything you need in stock, or are able to get quickly. Not only that but they have the friendliest, most knowledgeable staff I have encountered. I highly recommend this supplier.