The Brick 1960 Cyrville Rd, Ottawa, ON K1B 1A5

The Brick





2147 Reviews
  • Thursday10 AM–9 PM
  • Friday10 AM–9 PM
  • Saturday10 AM–7 PM
  • Sunday11 AM–6 PM
  • Monday10 AM–9 PM
  • Tuesday10 AM–9 PM
  • Wednesday10 AM–9 PM




The Brick 1960 Cyrville Rd, Ottawa, ON K1B 1A5




About the Business

Shop for Quality Furniture in Canada or Online | The Brick | Saving You More at The Brick, with over 220 stores across Canada. Shop now for great deals on furniture, mattresses, appliances, TVs and electronics.

Contacts

Call Us
+16137468600
1960 Cyrville Rd, Ottawa, ON K1B 1A5

Hours

  • Thursday10 AM–9 PM
  • Friday10 AM–9 PM
  • Saturday10 AM–7 PM
  • Sunday11 AM–6 PM
  • Monday10 AM–9 PM
  • Tuesday10 AM–9 PM
  • Wednesday10 AM–9 PM

Features

  • Delivery
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • In-store pickup
  • In-store shopping
  • Curbside pickup
  • Wheelchair-accessible elevator
  • Repair services
  • Assembly service




Recommended Reviews

Halimo Abadid
08.09.2023
The Brick
For the love of God!!!! Please do not waste your time and your money at the brick. I’ve never seen people be so nice to you till they get you hooked on furniture. Once you’re hooked then that’s when their true colours come out. For your own mental health do not shop at the brick
Marcia Johnson
30.08.2023
The Brick
When I first arrived, there wasn’t anyone on the floor to help me. Eventually, Jon C was assigned to me.Honestly, I was blown away by his level of customer service. He offered me an excellent deal on a dishwasher and range. I took his quote and shopped around. When I came back to the Brick he beat the quote that I got from another competitor by a considerable amount.He worked on his day off to ensure that I got what I needed and that I was happy. He was extremely responsive to my calls. He was also very knowledgeable about the different lines/models of products and was very transparent about the pros and cons of each which helped me make a decision on what to buy.If you are shopping at the Brick, Jon C is definitely the person you want to work with to ensure that you lock in an unbeatable price.
Yannick V Lepage
20.08.2023
The Brick
We just purchased a fridge and a microwave and we were thrilled with the service. Jon gave us great advice and helped us find the exactly right items for our spaces and was clearly knowledgeable about all the products in the store. Once we made our decisions, he and Ibrahim worked together with us to make sure we got what we need, sent where we need it, when we need it. Overall, a great experience.
Sara
12.08.2023
The Brick
Big shout out to Jon for guiding me through the process of purchasing a new bed. Very helpful and informative! Overall fantastic customer service.
Kat Broome
27.07.2023
The Brick
Came in quick to check out a couch set I saw online. Jonathan and Ibrahim from customer service were both so helpful. We made our purchase right away. Will be back to shop with these guys again ☺️
Muhammad Junaid
26.07.2023
The Brick
Excellent customer service given by Jon and Ibrahim at this Brick location. We didn't even have to bother with price matching - these guys looked after us as if they were buying for themselves and we truly felt taken care of. Hands down best place to go for appliances!
Tasha McDonald
24.07.2023
The Brick
Went in to buy patio furniture and knew exactly what I needed. Sales person came over and said I’d take it. Quick visit and purchasing process was easy. Delivered on time. Perfect outdoor sectional couch for the price and my dog is a huge fan! Backyard oasis in progress. Thanks to The Brick.
Sam Berrea
24.07.2023
The Brick
The bricks customer service is amazing when you are buying the products. Once the transaction is complete they don't care at all. The brick shipped me the wrong dishwasher ,(After being made to feel like I was lying about it) multiple e-mails sent, multiple pictures sent to show the wrong make, colour and model. they guaranteed the proper one would be in store in 3 weeks time. Delivery date rolls around, I book work off and call to see when its being delivered. Its been changed now for another 3 weeks later. NO one called to notify me of the change. I have been waiting for a manger to call with no luck. I'm here paying for a dishwasher for 2 months so far that I do not have. I am currently expected to store the wrong dishwasher in my front room until the new one arrives ( no expected date has been given) This is just one of the many issues I have had with this specific Brick. I highly recommend going anywhere else for your appliances!
Erin Corvid
22.07.2023
The Brick
We had a wonderful experience shopping for a new bed thanks to Pradeep. He was professional and courteous. Helped us through every step of the process. Thank you, we really appreciate it! :)
Glen Kaiser
12.07.2023
The Brick
Jon was very helpful and efficient. He was able to take care of our purchase needs even though he hadn't even started his shift yet

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1960 Cyrville Rd, Ottawa, ON K1B 1A5
The Brick