Banff - Mineral Springs Hospital

I was trippin balls on shrooms and came to this hospital after I dislocated my thumb skiing and lemme tell ya what I thought would be a nightmare experience being on a trip was actually amazing. Great friendly staff, beautiful atmosphere, nice renovation and painting + art on the walls. Lots of cool stuff to look at while your there and service was top notch. I would not hesitate to go off a big jump in banff again knowing this hospital is here :)

The experience at the Banff Mineral Springs Hospital was fantastic! The admitting staff were kind, welcoming and efficient, and the care received from the nursing staff was absolutely wonderful. Dr. Laliberte's well-known skills as a highly reputable surgeon, along with the efficiency and professionalism of the entire team, ensured the experience was perfect!

Excellent ACL surgery experience. I had torn my ACL a few months ago and was waiting for my paperwork to file into the hospital to get onto a waiting list for an upcoming surgery with Dr. Buchko. I had Ruby from scheduling call me a few weeks ago informing me that I was finally approved on my paper work and she would put me down for surgery and a possible last minute cancellation. The team and Ruby had called me two days later letting me know they had a cancelation and had a spot for me, letting me know my surgery would be in a week in comparison to two months. To be frank I could have cried on the phone, as someone who commutes via walking and for personal therapy having my knee back in place was such a key point to my mental health and having the team process everything so quickly I am so grateful for.I have unfortunately had some past negative experiences with hospitals and my visit with Banff Mineral Springs Hospital was night and day, they have completely replaced my initially anxious mind as their staff were exceptional in all areas.Shortly after arriving they had me in my room (lovely view of the mountains and river side) and suited for surgery after being introduced to the lovely staff, everyone went into full detail regarding what to expect and answered all of my questions.They had me ready to go within two hours and had me in a calmer state pre surgery.I later woke up to a mama bear and baby cub playing outside of my windows and to gf snacks.As much as I have appreciated everything the nurses (names started with k and n, however have slipped from my mind!) as well as doctors including Dr. Nielsen had done to make my stay comfortable I do hope this is one of the very few time I have to step inside their hospital, as well kept as it is. That being said I have never had a more pleasant interaction and aid within the medical system and am grateful for the staff and everything they have done. Thank you to Dr. Buchko and the team for everything.

It's such a good hospital, from the staff to the facility. Their staff are great and make you feel welcome, shannon was a great nurse who took care of him very well, very kind and respectful, made me feel less nervous about my surgery. DR. Buchko who was my surgeon was very good as well and extremely profesional. I did have a great experience. Highly recommended the hospital.

I broke my leg and got surgery the next day. Every doctor and nurse was incredible. While being discharged, I could tell the nurse was slightly overwhelmed, however that is pretty typical in the job.If you broke your leg, I don't think there's a better place you could go. Would go back (but I hope I don't)

I had knee surgery at the hospital. The booking clerk who made sure I got a date asap was fantastic and went above and beyond to help me! Not only was Dr. Kopka an amazing surgeon, everyone was simply wonderful. They were welcoming, compassionate and reassuring. The nurses listened to my questions, and helped me feel less worried and concerned. There were warmed up blankets when I felt cold, caring check-ins before and after surgery. The anesthesiologist was so calm and caring when putting in the IV and I was anxious. I And I can only recommend the food - the muffin was very good! I had to stay a few hours longer after surgery as I had no one to pick me up, and they were understanding and made sure I had everything I need. What a gem of a hospital!

I had to get a lot of specific blood work done for my geneticist and the nurse was really helpful and kind. I went in feeling nervous as I’m scared of needles but everyone working here was great and put me at ease.

Everyone in the ER was so nice. Even the blanket was heated and warm. I was in and out under 2 hrs, got an X-Ray, doctor’s visit and some pain medicine.

I had a major surgery here two weeks ago with Dr. Laliberte. This hospital has great protocols during COVID-19. The nurses have amazing bedside manner, they explain in detail all the steps to make sure you know what to expect before and after surgery. Everyone is very caring and attentive. Most rooms are private with a great view. I would like to thank nurses: Kat, Kenth, and Brooklyne for taking care of me during my short stay.

Due to an emergency, we visited this hospital on 17 September 2022. One of the best hospitals I visited so far in Canada. All the staff including screening, front desk, nursing and doctor were excellent. They were so welcoming and helpful. Staff was very understanding. They went above and beyond to help us in a difficult situation.Common issue at most hospitals is long wait times. There was a little wait here as well but the staff gave us motivation that it won’t be too long and they gave us approximate time frames about when we can expect to see the doctor. This was helpful. They understood our difficult situation and showed an attitude to help us as best as they can.Apart from Doctor/nurses, special thanks to the screener and the front desk registration for being so helpful to my family.Staff is friendly, caring, polite and helpful.Thank you again to all the hospital staff here.