Universal Piano Services Inc.

Great experience with Universal Piano Services Inc.Ilya’s expertise and professionalism are outstanding. He was able to answer all our questions and provided guidance, which was very helpful for us as first time piano buyers.My son truly enjoyed the visit as he was able to try and test a few pianos before making his decision. He is very happy with his chosen piano. The piano is in excellent condition, sound quality is amazing, delivery was on time as I was previously informed, price was right in our budget. Highly recommend Ilya and Universal Piano Services!

I initially left Ilya a message on the company's site to look at my existing piano which was in terrible condition (60+ years old, probably needed thousands of dollars in repairs to get it to a somewhat playable state), and he called me instantly and arranged to personally come look at the piano the next day. He identified the various issues with the piano, and after talking with him we decided to buy a new piano from him and throw away the old one. We went to the store that same day and bought a used piano in great condition.It was delivered just a few days later, and the old piano was taken away. It was untuned when it arrived, so I called Ilya and he gave me the phone number of his piano tuner who came the next day and tuned the piano to perfection.The new piano was not too expensive and is in good condition.

Ilya is definitely the kindest and most professional person to deal with. He took through the entire store on whatsapp video juat to make my daughter happy for her birthday. He had an amazing gentleman play it for us until my daughter picked one. He is a man of his word, delivery called us next day and piano was here the day after. Even the delivery company was out of this world. We owe you a lot Ilya for making everyone happy!! I will definitely tell my friends about u:-)

We had a great experience , IIya is very professional and knowledgeable and answered all our questions , piano is in excellent condition with great tune.Delivery was quick .I highly recommend this place if you are looking for used or new pianos .

I recently purchased an used Wagner piano from Universal Piano Services for my 11 yrs old daughter. I found this place online and messaged them on their website. IIya called me promptly, the communication was professional and he was friendly and helpful. When I went to their warehouse, I asked if I can make 2 payments on the piano I was interested and he agreed. The Expert Movers were great, friendly and super quick. We have a tuning promised in 2 weeks.I strongly recommend this place if you are looking for a good used upright or baby grand piano with warranty and delivery included. They have it all in reasonable price. They also have brand new pianos if you are interested.

I found Universal Piano Services on line when I was looking for a piano for my 8 year old. I made an inquiry at 10:00pm. By 9:30am Ilya called me and we scheduled an appointment for that same day.My daughter and I met with Ilya. He showed us a variety of pianos and allowed my daughter to play them. Ilya was very knowledgeable and honest with us. We purchased a piano that same day and the piano was delivered 3 days later. We are very pleased with our purchase and the service we received at Universal Piano Service .

We cannot recommend this place enough. Ilya was trustworthy and knowledgeable about which piano would be the best fit for our needs. We are over the moon with our new (to us) piano. Delivery and tuning including plus 10 years parts and labour warranty. This is THE place to go for used pianos! We were so impressed.

A very nice used piano store. The owner Ilya was very friendly and explain well. He is quite knowledgeable with piano.The piano he resell are in good quality.It comes with 15 years of warranty on the piano he sells and a free tune up 3 weeks after delivery. We would buy their baby grand, however, they don't have the brand we like.We ended up with an used Yamaha U3 which looks new, the keys are in very good condition. We will definitely come back again for a baby grand/grand piano if we need to upgrade.Buying a used piano for my daughter to learn is a great choice indeed

Universal Piano Services has an excellent selection of pianos. Ilya was extremely knowledgeable and patient with us as we made our choice. We are very happy with our purchase and with the service that was provided.

I have purchased a Wagner standing piano from Universal Piano Services a year ago and had a nice experience. Ilya is professional and even after more than a year they provided me with the free tuning service that I was promised at the time of purchase. I like my piano and recommend this company to anyone who is looking to buy a used piano with good price and professional supporting service.