Naiad Irrigation Systems Ltd

After researching the best irrigation companies in Calgary - NAIAD Irrigation Systems kept coming up as the most reliable company anytime we talked to neighbours and friends. So, we called Naiad in early Summer with some complicated problems in our very old irrigation system. We had leaks in the lines, broken valves and every sprinkler was a disaster. They were so friendly and helpful on the phone, within minutes we had a confirmed appointment a couple days later and were given updates of when our irrigation technician would arrive. Our tech, Tyler, was on-time, he was prepared and he got right to work. He explained the problems and had solutions for everything. He rebuilt our main lines into a protected box, tested and fixed every line and sprinkler and he even upgraded our system with this Hunter outdoor wi-fi irrigation controller. Now we use the Hydrawise app and can take care of everything from our phones! No hassle, no worrying about when or how much watering, it’s so easy and efficient and it even gives us comprehensive reports about our system. After Tyler walked us through using the app he said he’d have the office contact us to get on schedule with the Fall blow-outs. They called within a half hour and we had a confirmed appointment for winterization. To say that we received great customer service is an understatement. We had the best customer service experience from Naiad! We’ll be booking Naiad for snow removal in the future as well. Thanks for helping us out guys!

We have used Naiad in the past and have always received Grade A service from them and their techs.This visit we had Earl come out and he was super friendly, very knowledgeable and helped us with an irrigation issue with our UG sprinklers.I would recommend Naiad Irrigation to anyone looking for a new system or maintenance of their existing system. You can expect great things!

Our technician, Skyler, came to help us with a broken line. He stayed and reviewed all aspects of our system. He proceeded to fix what was not working and what needed to be changed. He was professional, knowledgeable and very approachable. His work was exceptional. We were very impressed and pleased with his work and his manner. Thank you Skyler.

My owners are very happy with the results of our irrigation system repairs and updates, and the workmanship of our installer.J. was a good communicator and was very informative about the products and memberships Naiad offers for all seasons.He worked very hard, in the hot sun, for many hours. He would have a fix ready with all the parts he would require.He was very knowledgeable and had a solution to every challenge he encountered; with our twenty year old system and 15 years of trees, there were many challenges.When he had the hard work done and the system check had started he was tired, but he made certain that my owners were happy with how each zone was performing.He finished the day with some loving pats for me and a cheerful assurance of his work and the products installed.Thank you J. and Naiad. These irrigation system fixes will have my doggy spots vanish in no time.

I had a diagnostic visit from Earl, And he was very professional and on time. He also reduced the quote because he didn’t stay a long time. I really recommend their business. They are very responsive and well priced.

We had not used the irrigation system in our new home for several years since we moved in, so we had no idea how to use it or what repairs might be needed. We booked Naiad for an activation and diagnostic and were very pleased with the whole experience. Quinn Zintel was the professional who arrived for our appointment and he was excellent. He was friendly, professional, and extremely knowledgeable - he worked quickly without making the experience feel rushed, and answered all my questions along the way. He made a number of repairs, starting with the highest priority first and kept me up to date with revised cost estimates along the way. I have since booked additional Naiad services, like winter blow-out, and would definitely recommend them to friends and family.

The technician arrived promptly on time. Was very friendly and excellent knowledge about irrigation systems. Made every seem easy and fixed all the issues with our system. Would highly recommend this organization! I am definitely going to be a repeat customer!

I have been using Naiad Irrigation forAt least 15 years. They are a top notch company with fantastic, polite and knowledgeable staff. They are on time and used a great customer/technician tracking system which updates you as to arrival time. It is a rarity that an owner like Myles takes so much pride in his own company. Passionate is an understatement. I would recommend this company for all of your irrigation needs.Looking forward to 15 more years+!!!

Earl Q. from Naid came yesterday to start up our system for the year and provide a quote for installing some drip lines. He was on time and was able to adjust our existing sprinkler heads to water the garden, hence saving the expense of having to install heads! He even provided great watering tips based on how much sunlight our yard gets and made the necessary adjustments to the timer. Great customer service that will keep me coming back!

We having been using Naiad irrigation for years now and they have always provided us with excellent service. Their staff is very friendly and knowledgeable! Highly recommend! We just had a gasket blow and they promptly fixed it! Thank you guys!!