Lexitor Medical

Secretary is a cuintHaven't been to the doctor in 6 years, used to go here. Tried to make an appointment, was told that because it had been so long I might not be able to but that my request would be passed along. Received a voicemail the next day saying the doctor had a message for me, nothing else.Finally got back through and was informed that the message was that the doctor wasn't interested in seeing me and I'd have to go elsewhere, I inquired if the secretary could email me a helpful link to find a new doctor and was told she didn't have any more time to waste... Not sure why this couldn't have been in my voicemail saving us all time.

I had my first visit at this clinic today. It was very difficult just booking the appointment with very abrupt admin staff on the phone. I arrived on time but was left waiting for 30 mins in the room with my young son. Things happen and doctor run late. Any reasonable experience I had with the doctor has been completely over powered by the very impatient and rude admin staff at the front desk. When I attempted to book a follow up the girl was unkind and unfriendly and didn't even have the decency to wait until I left the office before she started talking about me with her coworker. I can see that complaints regarding the administration staff seems to be a theme on google reviews. Wonder if anyone is reading them and following up with their front line staff!

This is, without a doubt, the best clinic in Nanaimo. First and foremost, the staff in the clinic. Working for a Doctors office is a painfully thankless job (Thanks to the public) as a secretary is the first one blamed for long phone waits, unavailable doctors and frustrated patients. I came to this clinic under less than desirable circumstances and I would never have expected to feel so supported by the administration staff at a medical clinic as I do by those at Lexitor. They have all gone above and beyond to ensure that they can do what they can to help, while also being incredibly compassionate. I cannot stress how great the clinic staff are.Dr. Peytra Davies is a standout physician. She is admirably dedicated to her patients, an exceptionally experienced listener and has always been thorough with explaining her thoughts and treatment suggestions. You simply can not ask for a better person to have as a Doctor.

This clinic doesn't deserve even 1 star. They got my wifes chart mixed up with someone elses and told her she gained 22 pounds in a week. The doctor spent over half her appointment thinking she was someone else before she finally clued in that she had the wrong chart.Reply: The name of the patient was not at all close to my wifes name.

Absolutely the best clinic around. I’ve been treated like gold from start to finish with both of my pregnancies. All the doctors and staff are friendly and genuinely care about you and your health. If a health concern suddenly comes up, the staff are able to book you in almost immediately. Very impressive!Normally, doctors appointments cause me anxiety, but all the lovely ladies at this clinic make the whole experience positive. I hope to one day transfer to this clinic from my normal family physician.If you are pregnant, call Lexitor now. You will be taken care of every step of the way. Thank you all for the top notch care I received.

Would travel from one corner to another on the island just for the Dr I can proudly say MY FAMILY DR. DAVIES.She's a Gem, I'm not sure what have I done good in this life to get her as a blessing.

Cold, uncommunicative, non responsive or caring, even the front desk layout is meant to separate patients from reception. Difficult to reach. Impossible to get an appointment. I have been a patient here for over 18 years and have decided to leave due to the risk to my own health if I stay here. They Do not listen or ascertain the gravity of your issue. Urgent calls were not returned. Feels like they only care about delivering your baby then they are done with you and your family. I would not recommend at all. This office leaves you feeling neglected, uncared for, and unimportant. The office staff was heard gossiping about patients even. Appointments are cancelled without notification. Doctors are over booked and rushed.

This is my family doctor clinic and I also saw all the doctors during my pregnancy. Can’t say enough good things about this clinic. I felt supported and heard by all the doctors. They are very good at educating in a way that doesn’t feel patronizing or rushed. The ladies at the front desk are friendly, empathetic and helpful. I have never had to wait for a scheduled appointment. And even when they were so busy during the pandemic they managed to address my concerns in a timely manner.

My husband and I really enjoyed our experience with Lexitor for our pregnancy and postpartum supports. The doctors at this clinic were very kind, friendly, knowledgeable and supportive throughout our pregnancy, labour and postpartum care. Our appointments were on time and rarely late. During postpartum Lexitor also offers helpful group baby drop in for added support. We are very happy with our experience!

Most amazing group of doctors imaginable! My wife used Lexitor for 2 of her 3 pregnancies. Every single one of the doctors were kind, caring and compassionate. It is also a huge benefit to meet the whole team through your pregnancy as you will likely have one of them on call when you deliver. We will truly miss all of these incredibly special women and can’t thank them enough for seeing us through some of the biggest moments of our lives.