Aspira Red Oak Retirement Living

The building is nice looking from the outside , rooms are okay. But the staff are fake , they pretend to care in front of family but do very little to aid the residence. They make them soil there diapers , instead of assisting them to the toilet when asked. How degrading is that to the resident.One nurse puts off giving meds for over 1 hr. The staff does not like family visiting because they don’t want them to see there poor practices.Never bring your loved ones to this home ,or move there yourself. You will be let down and disgusted on how they operate. Its just a business thats out to rob you of your money. I would have chosen no stares but thats not a option.

I stayed at the Red Oak in Kanata for 4 weeks of respite care after knee replacement surgery. I experienced a number of complications in the first 2 weeks post surgery, including a bad reaction to a medication that made me very sick for 5 days. I can’t thank the PSWs and nursing staff for their diligent care, support and encouragement. They checked on me regularly to ensure that I was OK and made sure that I was safe and comfortable. The staff were not only consummate professionals, they were also friendly, positive and very helpful. They worked with me providing the support that I needed while also enabling me to do more on my own as I progressed. My recovery was rapid, in large part due to their friendly encouragement and aid. They were absolutely outstanding.The support staff and management also went above and beyond to ensure that my stay was comfortable and I received the support I required. One example of this was when they went out of their way to find a lazy boy chair for me when they realized that the couch was too low for me to use. I thank all of them for their care and friendly support.In my final 2 weeks at the Red Oak, I had the opportunity to meet with residents over meals and to enjoy some of the organized entertainment. I met some amazing and talented people. I enjoyed hearing their stories and sharing in friendly conversations. The musical entertainment was outstanding with both outside entertainers and residents sharing their musical talents.For the first two weeks of my stay, I was unable to go to the dining room, so my meals were delivered to my room. The PSWs offered to take me down to the dining room for meals via wheel chair so that I could enjoy the company of others. I profited from this offer for a few days before I was able to walk down myself. They cared that I was not lonely and had the social interaction that was necessary for my recovery.The food was very good, with 2 options for each meal. We also had the option of ordering from the a la carte menu of the selections were not to our liking. I enjoyed my time in the dining room and the variety of food available.I am so pleased to have selected the Red Oak for my respite care. They treated me like family and were a large part of my successful recovery. I want to thank all of the staff for their support, especially the amazing PSWs. They made an amazing difference. All the best and I will see you again when I have my second knee replaced in the near future.

As an employee at Red Oak I can say the atmosphere of this home is outstanding! The team members truly enjoy creating daily happiness for each resident and they go above and beyond to provide great service. Red Oak works continuously to provide high quality recreation programs, resident care, culinary and dining services, and more. If you are looking for a safe, fun, and loving place for your loved ones, Red Oak is a fantastic place to make yourself at home!

My partner and I spent 4 months at the Red Oak Retirement Residence. Within 1 short week, Mary Temple was able to arrange a comfortable, furnished suite for us. The residence has many amenities, friendly and helpful staff, a fabulous nursing team, and a good dining room. The resident community welcomed us. Despite COVID-19 raging outside, we have felt safe and well-cared for at Red Oak. Although I wish we could have tried the pool and hot tub!

Really great caring staff, beautiful building. Food is fantastic. Lots of activities and services to keep everyone engaged. Worth it if you can get in. The Head of Wellness Melanie is a lovely compassionate person. Nursing staff are pleasant and beyond reproach in their care. They got us through COVID with strict protocols, 4 x vaxed promptly and with very few cases in 2.5 years. Literally a life saver.

I am a very happy employee at Red oak Retirement home, I love working and been part of the team. I recommend to anyone it’s the best place to live and stay. The atmosphere and care is amazing to all of the residents who come to live at Aspira Red Oak Retirement.

All of the staff are incredibly wonderful! They are cheerful, helpful, patient and kind. The facility is like a hotel with great amenities and services. We could not be more pleased that my mother is enjoying life again!

I am a proud employee who absolutely loves working at The Red Oak. I get to work with some of the most caring and compassionate people. I feel fortunate to be part of The Red Oak family. Come for a visit…you’ll want to stay!

My family and I had to move my 92 yr old mother during the pandemic. I contacted dozens of retirement and assisted living homes. The difficulty of choosing the right place for a loved one is difficult enough but it is absolutely brutal during the pandemic. You can't visit the places to check them out to ensure your loved one will like the place or see if the staff are nice. Melissa Spidell from Red Oaks was amazing, she did a virtual tour of the entire place as well as take videos of the various suites they had available. Since getting a mover during the pandemic is very difficult Melissa arranged to furnish the suite until we could figure out how to move her things. I had so many questions and Melissa was always upbeat and reassuring. All the staff were great at helping us decide the best suite for my mother. Melissa was there to welcome my mother and help her settle as it was a frightening event for my mother to have to move from Mississauga to Kanata. Add in that my mother knew that she would be isolated for 2 weeks and that no loved ones could visit and my mother was extremely upset. The staff have been great with my mother and never complain when Charlie my mother's cat escapes and leads them on a merry chase down the hall. One of the most important things is knowing how your loved one is faring during her isolation. Melissa has been great at keeping me updates on how my mother is settling in. The staff have been great with my mother during this incredibly difficult time. I extremely happy with my choice of Red Oaks for my mother and know she is in good hands.

Red Oak Retirement Residence is a wonderful place with a great welcoming atmosphere. It features many amenities including a salt water pool and a garden solarium. The food and service is amazing in the beautiful dining room. Most importantly the staff are so caring and will ensure you have the best experience and care at Red Oak.