The Source

I bought a pair of beats headphones from this place that where too small for me tried to return them only to be told by workers to call Apple because the box was opened. So I called Apple who took the serial number and wouldn't you know they where in there system as being stolen. So I go back into the store where one of the workers looks on their computer and says Apple is wrong and that it isn't there problem because the seal was broken. So I call there customer service and he tells me that there is no way for the in store worker to even check. So now I'm stuck with headphones about 3 sizes too small and out over 300 dollars and all the worker can say is that it isn't there problems. This is disgusting customer service.

This is the only place I’ll go for my electronics!! Staff are incredibly knowledgeable and the staff member Colin was extremely helpful and enthusiastic about finding me exactly what I needed!! Great service, great warranties, and always a friendly atmosphere when I shop there.

Greg & his incredible staff have been absolutely phenomenal to deal with. I’ve bought more laptops, xboxs, tvs and play stations then I can count from this store with an incredible experience every single time. On top of the wonderful products they’ve sold me in store they have also sold me 11 cell phones with a plan on each and have provided me with the best rates imaginable. Everytime I work in this store I get greeted with a smile and am lucky to know all of the staff on a first name basis. Whether your looking for new upcoming tech, new cellphone, new internet (because they do that too)! Or whatever else you need I highly recommend visiting The Source Sydney!

Such a bad experience I am having with this store! Bought Iphone 13 in black friday sale for $6 per month. I am being charged $23 per month. I was assured that everything will be corrected max by 2 months. Its been 4 months already. Have visited the store N number of times. So fed up with it. Don’t feel like it will be resolved coz store associates tell me they escalated the issue and there is nothing more they can do about it. Who else can then? I have tried calling all sort of customer cares and they say only store can resolve the issue. This is the 1st phone I bought from Canada. Such a bad experience!

I bought iphone13 for my wife on black friday sale for 6$ per month. But from last 4 months, they are charging me 23$ per month. We escalated this issue multiple times to Source store manager in Mayflower mall Nova scotia. But he is making new excuses everytime instead of fixing the issue.Source store manager is lying about device cost from last 4 months.I trusted his words but now I am regretting.

Employee Colin Power is the reason my family will never return to this location. He was the most ignorant, rude, intolerable employee I've ever dealt with at that location.He felt it was okay to raise his voice and berate my mother and grandmother over knocking on his store gate.We had a quick question regarding opening time and price matching as we were in the market for an iPad.Y'all lost out on 700 dollars worth of sales because you chose to be unbelievably rude and ignorant.

Greg was very helpful with my iPhone upgrading. Excellent customer experience.

Astle was the first to greet us and was extremely knowledgeable and friendly! He helped us find what we needed and if they didn’t have it in the store he recommended where we can easily find it nearby. Top quality service, I hope Astle gets proper recognition for his hard work and great customer service!

Greg recommended me for the store and from there onwards i met wonderful person named Vince and he helped me out to get a wonderful ambience with all details. I wanted to say a big thanks to both of them for helping us and the international people.

I have never had an unpleasant experience in this store! From looking for gifts for my daughter, to swapping things out with warranty. Greg and his team are always super helpful and talk to you and invite you in as soon as they see you! Such a positive attitude from everyone makes a great shopping experience. I recommend them to everyone I know looking for anything techy!