Valhalla Pure Outfitters
361 Reviews
- Thursday10 AM–6 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday10:30 AM–5:30 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
About the Business
VPO Offline Global Page |
Contacts
Website
Call Us
+16048728872
88 W Broadway, Vancouver, BC V5Y 1P2
Hours
- Thursday10 AM–6 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday10:30 AM–5:30 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
Features
- Delivery
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Karen W
22.10.2023
Valhalla Pure Outfitters
Wow, I am blown away by the customer service here. Jonathan really took the time to explain various features and fits of different hiking backpacks and even helped me try the backpacks with weights in them. I will definitely be a repeat customer. Thank you!
Duane Spencer
06.10.2023
Valhalla Pure Outfitters
Thank you VPO for your excellent online service, fast delivery, and top tier products! For many years I have been a prolific outdoor gear consumer and tech-nerd. Recent experience has placed you guys at the top of my list for supplier of highest quality products, latest available gear, and excellent online service! My 30 year go-to" supplier has recently been replaced by Valhalla Pure due to your highest quality gear selection and expeditious shipping!"
Sarah Phillips
29.09.2023
Valhalla Pure Outfitters
I bought a pair of hiking boots here 2 months ago. The sales associate spent about 30 minutes with me, getting me different types of boots to try and providing really helpful advice about the fit and features. I feel like I got the most suitable pair of boots for my budget and hiking needs, thanks to the attentive service. I would definitely shop here again.
Amir Safarkhah
20.09.2023
Valhalla Pure Outfitters
I had a wonderful experience on my first ever visit here. Staff were nice, welcoming and very knowledgeable. They helped me reviewing several shoes and even followed up with manufacturer for a back order shoe.Prices were reasonable and inventory were ok.(usually first quarter every retailer is not good with inventory)They made me a loyal customer and I will definitely recommend this location.
Ron T.
19.09.2023
Valhalla Pure Outfitters
In preparation for my bikepacking trip, I was in search for a compatible tent and sleep system. Jonathan was very attentive and helpful and I will definitely continue to shop at that location in the future.
to be frank
02.09.2023
Valhalla Pure Outfitters
It's too bad you are so strict about no returns on climbing gear as I would love to support a BC owned business as opposed to MEC, but having to order something online because its not in this store and having it not fit is not worth the risk considering climbing gear can easily set you back hundreds/thousands of dollars. Please consider changing this policy.
James Mckay
29.08.2023
Valhalla Pure Outfitters
I went in to make make an exchange but didn't have my receipt. Jonathan was able to look up the transaction using my online bank statement and provided excellent service. Really pleased with the result. I now have an account to avoid this in the future.
Rachel Jones
09.08.2023
Valhalla Pure Outfitters
VPO Vancouver and VPO Vernon are both terrible with their customer service. I called to confirm that I would be able to exchange my boots for a smaller size once back from a work trip. I was told all was fine and it shouldn’t be a problem and that they had my size in stock and I could come exchange them a bit late. They did not honour their commitment and now I am out 200+$ and have a brand new pair of boots that don’t fit the person I bought them for. Not even store credit or anything like just awful. Save yourself the trouble
Vojtech Zarsky
23.07.2023
Valhalla Pure Outfitters
I was sold a faulty product (a snowshoe broke after half a day of use) which was also confirmed by the manufacturer. VPO refused to return the money and suggested a store credit instead. I wanted to buy a more sturdy product in a different store, and I wasn't sure whether I would like to continue shopping at VPO. The communication was lengthy and tiring, and I had to make three in-person visits altogether. In the end, I was forced to buy some more equipment from VPO, which was significantly more expensive than the competition. Now I am hoping I won't have to return there again!
Timothy Flores
21.07.2023
Valhalla Pure Outfitters
Excellent store! The staff is happy, always helpful.But I wish they have an option to deliver/pick up at their store.Edit:Thanks for letting me know! If possible I will get all the essentials for future and all backpacking and outdoor trips from this store.
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88 W Broadway, Vancouver, BC V5Y 1P2
Valhalla Pure Outfitters