Fairstone

Nadia is fantastic, and friendly. Fair stone in provenche is great location. I'll recommend this store

When I went into the branch I was greated with warm smiles and helpful attitudes. I want to give an A+ for the service but my biggest issue was lack of attention to detail. I had an associate who seemed fairly new but I'm all for helping with a learning experience. I mentioned multiple times the dates I wanted my loan to be taken out so that I am able to budget properly. We spoke about this numerous times. So come the date of my request and nothings taken out of my account. I waited figuring maybe it would be taken out double the next month so I prepared myself for that possibility. They took it out on the dates I specifically told them not to because I have 3 other payments that come out that day. After emailing 2 weeks ago I have yet to hear back. In my opinion this is extremely unprofessional to go against the customers specific requests. So now since they are not returning my emails I have had to change other payments to come out different days and pre-pay for this to happen. In the end its causing a very large inconveinence to me.

I've had a few loans here over the years and will NEVER be back. They take advantage of people with low credit with these insanely high interest rates. They send you mail constantly, asking you to borrow more. If you ask for the letters to stop, they will, for a month or 2 and then they start sending them again. I've asked over 10 times to stop receiving their mail and I still get it. And to top it off, they don't report your payments. I've been to the bank twice now and the first time they told me no payments have been reported in 7 months, the second time, no payments reported in over 3 years.

Highly suggested if you need funds in urgent.

Very friendly and super helpful!

Don't ever try to get a loan with this company, there are not serious, they can change the interest anytime they want, poor customer service , if you want to have a problem with your credit score in the future try this company...

Worst loan company .. there should be rules to pervent companies like this from being in business use caution with this company

Wish I could give them a 0, which I have in real life. The people working here are so unprofessional. I got approved online and was asked to upload documents, which I did. Now for some reason, there outdated software does not take clear pictures of my driving license, isnt my fault, and no matter how many applications you say you approve with the same software or application, if mine didnt go through its as good as nothing to me. I offered to come in and provide my ID , and I did go to their office but all sudden they have IT issues. I was told my the other branch member that you can submit the ID in person. Thats how inefficient and unprofessional this branch is. Avoid at all reasonable costs.Person I dealt with - Simran Manku

My interaction with my loans' agent, Gurleen, was an outstanding one. She let me know what to do every step of the way. Gurleen accepted my documents via email, which was very convenient, explained each detail to me and didn't move on until I understood. She showed me benefits I missed on the website:50% discounts in restaurants, museums and theaters. Vacation packages, free unlimited roadside assistance (even AFTER my loan is paid off) free locksmith services and a host of others.And, perhaps more appealing than all the above, she had a terrific sense of humour. She put me at ease from the start. No fast-talking sales pitch. No strong-arm techniques. Instead, a sincere attempt to help me secure the loan I needed.I am sad to say that I had never heard of Fairstone. But, I would encourage anyone to seek their counsel when you need a little extra help.Sincerely,Jim

Jiro was an excellent help! Fast and efficient and pleasant to deal with! Made the Lending process very easy! Great place if you’re in a pinch! Thanks a lot!