Niels & Gord's Lawn Mower & Small Engine Repair

Phone there to ask for a part .has no patience and is very rude and ignorent..they should be shut down for the way he talks to people...don't take your business to him

Bought fancy leaf blower at old location and another power tool in new location. As soon as this guy has your money, customer service is going down the hill. Similar attitude as LHC. No thanks

I was quoted $60 for a Ultrasonic carburetor cleaning and charged $70.On top of that there was a 14% surcharge on the bill for shop supplies.I checked with another small engine repair shop in Lethbridge and there shop supply charge is only 3.5%.My math has me being overcharged by 26.5% Needless to say I will never be back.

I read the reviews before going over to see them thinking that I might have a different experience then the other poor reviews posted. Only reason why I chose to go to this place was because it was a four week wait at the other repair shop on 7th Ave., North. There’s a reason why the other repair shop has a long wait and this one doesn’t, the customer service spoke for itself. I even said when I left that he didn’t have to be so rude, I was told he’s just telling it like it is..Here’s what happened:I explained what I thought was wrong with the mower, was told he’s fixed plenty of them over the years and was asked to get it from my vehicle and bring it to the front of the building outside. I went back in and wanted to make sure it was understood what I felt the issue was, which is when he put his hands up and said he wasn’t going to touch it, wouldn’t even come outside to look at it, this was in front of another customer. I even said, that I might not be choosing the proper words to describe what the issue is, and he’s still flat out refused.Don’t waste your time here because they clearly don’t need the money or want your business

Stupidly over priced, was told that the motor was cooked when it was just stored wrong, owner can also be a complete dink to most customers. Never go to this place

Go in looking for a specific spark plug. Explained it needed to be v grooved. Was told that he been 30 years doing this. Sold me the wrong plug. Went to Home Depot. Had proper plug. Lawnmower works now. Rude, know it all owner. No wonder he's looking for a partsperson and mechanic. Don't apply.

Two weeks ago I took my leaf blower into Neils and Gord’s for repair. After a week I gave them a call to see what was happening and they hadn’t touched it yet. In the next week I called him and the owner was extremely ignorant and commented that I’m not the only one that wants something repair. His comments were that if customers quit calling him, then he could get more repairs done or he should not do a good job on the repairs.I know they’re busy, but his treatment of customers was absolutely terrible.I will not be taking anything there, and I would recommend to go elsewhere.

Dropped in to have my leaf blower serviced. Was advised that service prices are $100/hr so servicing it would be pricey. Rather than stick it to me, the helpful gentleman gave some pointers and did a quick once over then sold me a new spark plug and some fuel - $22 total. I offered to pay a little more for the advice but he declined. Top notch business!!

Extremely happy with my purchase! But above all just the comfort in knowing, I have finally found a small, local business with the same morals and customer service I give and expect! Niels went above and beyond to not only explain how to operate but maintain my new saw! I will refer ALL my friends and family to this company and already cant wait to buy my new generator from him! Thank you Niels! 5 STARS!!!