Russell Insurance Group Limited

Great service and very friendly.

Best cheep rates

It used to be a friendly small town company where your agent/ broker sat you down to explain your policy and offer suggestions and advice based on their experience. Made the mistake when recently renewing to trust in some paperwork left at the front desk to sign that wasn't explained to contain important changes I didn't wish to give up. I was the primary owner and it should have been the rule of thumb to ensure I was informed before an accident left me stranded without rental coverage. I've never dealt with an insurance provider who ever offered a policy lacking this and my old agent wasn't in the office anymore. New staff let me down hugely after a deer strike. Wish I had never switched companies because my old insurance company would go that extra mile to make sure I was taken care of regardless.Also to be told we have nothing to do with the claim once you have an accident"!!! First for me. The previous company I used to insure with were also brokers but they were involved from the start to finish of any claim. I can't recommend Russell Ins Group in good conscience. May save money initially but it's not worth it in the long run"

Insurance at competitive rates and professional service.