Arms Auto

I'm a single woman who knows barely anything about cars, and I have a lot if anxiety about getting fleeced by mechanics. I've finally found the best mechanics in this city!! They have helped me out of a couple tight spots, and really go above and beyond to explain things to me and help me out. I believe they are more than fair with pricing, and I've come to trust these guys completely. Thank you so much guys!!!

I drive for doordash had a difficulty with my vehicle these people jumped to my needs and had me back on the road in no time. These mechanics will always be my go-to very professional, very friendly, always great mechanics satisfaction.

Great quality service and work at a reasonable price. Moe will work with you and explains what work is being done to your vehicle. He takes the time to do so. I have been going to has shop for a few years now and I have always been satisfied with the work done. I appreciate the honesty and service here. I have no complaints and will continue to come here.

Arms auto is awesome. It was my first time there. It is a half hour from home even when traffic is good but worth the trip. I called yesterday afternoon and they were able to get me in for 11 a.m. today. Excellent customer service and excellent pricing ...not sure I could find better people or pricing.Talked to a lady who came in and she said after taking her car there once she has never gone anywhere else .I am a lifetime customer now and can't believe how lucky I was to find them ...they were suggested to me by a customer of theirs

Went there for first time after Google search. Said they could work on car the following day, but turned out they worked on it the day I dropped it off which was a bonus! Good price for the work performed. After paying and leaving I realized I didn’t get a copy of the Work Order. Perhaps they forgot. I will definitely go back again for vehicle repairs and ensure I get the work order next time. Polite staff.

will do something on your car so you have to pay more.. of course the shop will deny..will zero point if the system allows

I have been here a couple of times and they have always exceeded my expectations. They are honest and trustworthy. The prices are pretty low and not outrageous. They are also not pushy. They clearly explain what needs to be done immediately and in the future.I greatly recommend them.....

Brought my car in on Friday November 24 2022 to have my brakes checked out as they were not working properly. Was informed I needed my Rear R-Caliper replaced - I gave them the go ahead to fix it. After I picked up my car and drove it to my destination, I noticed they still were not working properly. Therefore, I did not feel comfortable bringing it back to the shop, who in my perspective, did not fix is properly. I had outsourced and had someone come to me, and they informed me that my brake lines were not bled properly, and did it for me which resulted in my brakes finally working properly.I went into the shop on Monday, to inform them of this issue, and how I had to outsource in order to fix the problem after I had already paid them $280 to fix my brakes, and wanted to make them aware of the issue. The Mechanic then turned it around, and began to put the blame on me, because I did not call them on Saturday and inform them so they could fix it, and was extremely rude about it. I find it extremely unprofessional that they couldn't take the slightest bit of accountability for the issue, and not even offer the slightest apology. I did not go in there demanding for my money back as I understand I have to pay them for their time. I just wanted to make them aware of the issue, and they somehow managed to turn it around onto me as if it were my fault, and they did absolutely nothing wrong. I have never received this bad of customer service in my life. I have worked in customer service for 10 years, and that is NOT how to treat a disappointed customer, nor how you keep one. Extremely disappointed as I have given this shop a lot of my business and money in the last few months.

So great! They fixed my car issues promptly and at a great price. Highly recommend and will definitely return.

Moe the short man, is extremely rude and unprofessional.I took my car for a tire check and he basically acted as if he was doing me a favor. He asked me to take it to Canadian tire for repair and asked why did I bought it to him when I just told him I took it there for a second opinion. We had few words exchanged cause I had enough of his rudeness. In return him and a coworker escorted me out and laughed at me while I was driving off. They’re garbage! Stay away..