PAŪS Spa Expérience

Beautiful place had such a relaxing experience will come back !

Bliss. Lovely esthetician who did an excellent job and made me feel like a million dollars. Definitely the place for that extra special spa retreat.

I absolutely LOVE this spa! Every time I go I have great service from the front desk, to the personal services I requested. I highly recommend the Aesthetician Maily! She is fantastic! I had my first facial experience with her and she did an amazing job at making my comfort a priority! She took the extra time to educate me on questions I had in terms of face care/products. I will definitely go back with Maily ! As for my massage, I had Arianne, also another superb employee! With a previous injury, she really took the extra time to prioritize decrease my pain and increasing my comfort! She also instructed me other healing techniques that can help ease my discomfort within my own home.. LOVED her! Both highly recommend !!!

HiSamaneh for facials! I came into the spa to prevent a psoriasis outbreak. My skin becomes very dry beforehand. Samaneh made sure to use mild, soothing and moisturizing products. I am so happy with the results I experienced. My skin is soft and glowing. She also recommended me a cream to use for my condition. She has superb technical skills, product knowledge and experience. Something that makes her stand out from the crowd is her personality. She is hilarious and we laughed a lot. Highly recommend booking with Samaneh as your aesthetician at PAUS spa.

Outside whirlpool amazing. Sauna with a view. Steam bath just right. Clean. The cheapest in town.

I regret the minute I walked in and wasted my money. Extremely disappointing experience. My husband and I are from Toronto and we were at the OTL for the weekend. We decided to go to in the SPA for a massage and I decided to have my mani and pedi done as well. Well, the massage wasn't as bad as the nails except that the person who was assigned to do my massage seemed to be afraid to break me or touch me, but I guess it was my fault for not stating that I wanted something more like a deep massage.As for the nails, I spent 2.5 hours to get it done (the worst nails ever) rather than 1.5 as promised to me, which would not be an issue as long the nails were looking good, and they were not. I walked in with shellac on my nails and the way the lady removed it , was by filing each and every single one of my nails. There was so much filing , in order to remove all the shellac that the end, my nails were folding like a piece of paper and a piece of skin was cut off while filing was well , as you can see in the photo. They did that because they did not have the right tools to remove the shellac and guess what? at the end I was charged $10 only because they had to remove the shellac of my nails, which was removed in the most painful way ever. Paying is not problem, I could pay $20 as long as it is done correctly and as long as you let me know what Im paying before the service it done; because that charge was never mentioned to me beforehand ( The $10 charge was waived because I talked to the receptionist). However, two days later my nails were chipped and getting stuck on everything. My cuticles were never done.The pedi was a disaster, I asked for shellac and no UV lights were used to dry the nails. As you can see in the photo, the minute I put on my shoes, the nails were ruined. There was no professionalism in communicating to me what the charges would be, and the lady who did my nails not only did not have the appropriate tools but she clearly did not have any experience as she didn't know what french manicure was.Im not writing this because Im mad or upset, as its been two weeks this happened already, (photos taken 1 day after I did the nails) but I strongly advise more training to employees and better customer service. The location is beautiful and the set up as well, could be a place of great potential.

I went here for therapeutic massage, and Allyson did a great job. My muscles felt so light after the massage, and I felt so relaxing while having a massage. I recommend you to book a massage with Allyson if you visit.

Staff was so lovely and facility new and clean. I absolutely loved my 90 minutes massage with Allyson. She knew to find my tight spots and word them perfectly. I walked out of the feeling so relaxed and mobile. I definitely want to return soon.

This is really of one of the best Spa and massage places in town, you don't have to stay at the hotel to use the spa. Super friendly staff and the massage was awesome. Also checkout the hotel's restaurant, a very nice place to eat meat.