Paris Taxi Transportation Service

I had called a taxi my vehicle was stuck in mud it was 9:00pm in the evening I was with my daughter, it was raining I told the dispatch I needed a cab quickly I was alone with my daughter in the rain and dark. They said they only had one driver but she was on her way. 30 mins later I call back no taxi has shown up. They apologized stated the driver was at McDonald's and would be here right away (not even 2 mins from where I was) wait 20 more mins. This time I call back and loose my damn mind. Cab finally shows up. The driver then takes THE LONGEST ROUTE TO MY HOUSE! She was guessing her way and said a few times let's try this street" after me repeatedly telling her which way to go. Ridiculous service. Need to get it together. Will not use ever again."

Nobody is available when you need their service

Called for a cab from Paris to Waterford. Dispatcher said ok no problem. 50 minutes later called back and it's on its way. Same thing bad companies say all the time. Cancelled ride got Brant Taxi to come right away. One star is to much

Linda the driver got us to the airport on time after a struggle finding us in our gated community, I had provided a map for her. Was concerned about all those one stars as I have never used these people before , I will use them again. MINUS 2 STARS as the the owners had NOT changed their address after 2 year to their present address

My husbands car is in the automotive shop as the clutch is blown. He’s never had to rely on a taxi service to get him to and from work.THIS TAXI SERVICE could CARE LESS about your job,where you have to go, and when.He called at 6:02am and asked for a taxi for 6:15 the female dispatcher says it will be more towards 6:20. Ok that’s fine as his works only a 5-7 minute drive. 6:25am still no taxi...waits a few minutes...calls again. THEY had the audacity to not answer his phone call in turn making me pick up my phone and call..REAL PROFESSIONAL ladies. She answered my phone call and says “yes I know” to me saying my husband is now late for work, no apology, no explanation. After the call he waited another 15-20 minutes until 6:50 for this god damn taxi to show up. Now he’s waited an hour for services and is a half an hour late for work, and who’s making that up, him.DO NOT RELY OR DEPEND ON THIS TAXI SERVICE AS IT WILL 1. NOT SHOW UP ON TIME 2. GIVE YOU THE RUN AROUND and 3. IGNORE YOUR CALLS!!!!Clean it up.

I have used this transportation service to both Pearson and Buffalo airport and they have also provided excellent service on time every time - we have used them for years once or twice each year - want to get to the air port on time use these people - I have found their pricing to be competitive.

Said they would arrive within 5 - 10 minutes. Still waiting 30 minutes later! Passengers walked home! Called, put on hold and never came back Thanks for nothing Patis Taxi!

They’re 32 min late..... I’m not getting to school on time very unreliable

We've used Paris Taxi for trips to the airport a few times now and they have been excellent, and even helped with our son's car seat. Liz is a reliable and safe driver. Thank you!