Edgewater Gardens Long-term Care

Understaffed and that nurse is RUDE. Really she would be better suited to employment in a jail. Wait an hour to get help. Food is bad. The bed is saggy and old. I bring treats like fresh fruit for my Mom and they say they will give them to her and she never sees them. No fitness program. They have one class but they wont make anyone go to it, which is just a cop out. Seniors need fitness. When I visit I can hear people calling for help in the other rooms which can go on for a really really long time. At first it seemed well run, but the more time i spend there the more i can see how bad it is. If i ask about something 3 times I get 3 different answers, and then you just realize they are saying whatever they can to make you go away. Unacceptable.

Great staff, a pleasure to support this facility

Fantastic long term care provider. Safely shepherded their residents through the COVID-19 crisis without any outbreaks or loss of life. Wonderful rooms, wonderful staff, nutritious meals, and plenty of activities. Thank you so much!

Not amenable to certain clients with uncommon disabilities. They are made to feel like 3rd class citizens.Some staff are unable to empathize or deal with different disabilities.Also the response time to a call bell is extremely long with staff shortage 20 to 25 min or longer.On the upside , the facility is clean with suitable meals , good recreation staff.

Beautiful long term care home very caring staff

Clean and good customer service! And great parking

Both of my parents enjoy living here. They are well cared for by the friendly staff.

Clean well looked after place, staff are friendly, just all round nice.

Nice an clean