Scott Funeral Home - Woodbridge Chapel

We would like thank the Scott Funeral team for all their support during a very difficult time of our lives.Everyone on staff was considerate and caring and we are so grateful for all the staff and all the detail and service they offered with a very kind heart. We are extremely comforted knowing that my dad was well taken care of during his final moments we got to spend with him.

I attended a virtual funeral service for Ms. Henreta Lillet Tennant on January 09th, and almost two weeks later, I remain shocked and horrified by the incompetence I witnessed. There was no order of service posted for viewers to follow, nor any orderliness in how the service was conducted. Worse still, the streaming was done in a slipshod fashion, rendering a dizzying, unstable view. The camera could not have rocked more were I in a dinghy struggling to cross the Drake Passage!!!As part of the service, advance contributions from distant participants were to be shown onscreen. One does not expect such worthy contributions to be cast upon an old television of poor quality, rather than a large screen clear and visible to all, or for the image of those contributions to fade in and out; nor does one expect a camera to be dragged, with furious shaking, to the television screen, rather than zoomed inward for clarity of image. One does not expect the audio to be so low, so wretched, that a tribute read by distant participants, who took the time to pre-record themselves, could not be understood by those in attendance.From beginning to end, the funeral was one ghastly vision of error. From the wrong song being played, or music not playing at all, to long, awkward pauses, to pre-recorded scripture reading not being heard, to the internment never being seen - unless, of course, the viewer sat in eternity staring at a black screen hoping for an image to re-emerge. (Or so it seemed, for not long after the service, the view disappeared with no explanation of what was happening. The last thing I saw was not even the procession of vehicles, but the road from what appeared to be the front seat of a car. Only later did I learn that the internment should have been livestreamed, too. In absence of notice, how could I, or anyone, have known that? Sigh.)Rather than sit through the service, as she should have been doing, honouring the memory of her mother, my dear Auntie Nessa was marching in and out of the room, trying to manage the disarrangement unfolding before her eyes. Did any of you at this worthless home consider the distress you cause people already in mourning? Do you even care? It is hard to imagine that an establishment, whose industry functions on a premise of respect, could conduct a service with such astonishing discourtesy!! Scott Funeral Home, you should be ashamed of yourselves!! By your ineptitude, and the flow of excuses that likely ensued, you have tarnished a very precious moment, an hour of solemnity and remembrance that only comes once and never again. You have shown terrible disregard for our dearly departed, Ms. Lillet Tennant, and to her daughter, Nessa, and loved ones, and you did all this doubtless expecting to be paid the full amount despite the dreadfulness of service delivered. I will NEVER, EVER, EVER recommend your Woodbridge chapel, nor any associated with your brand. Again, I say shame on the lot of you!!! You’re a disgrace!!!!

Scott Funeral Home-Woodbridge chapelIn particular Rosemarie showed the utmost compassion and patience . Top quality care in every single aspect of my mother’s funeral from the memorial video ,online obituary ,funeral service, reception,and burial .The staff went above and beyond with each and every little detail to make a difficult time a little easier. I highly recommend this funeral home. Thank you again to all .wish i could give more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

We are so grateful for the service with a heart that Drew and his team have dedicated to our family. He is very personable and remembered our names and listened to our needs. Our loving Mom had a beautiful service and care with Drew’s touch on everything. Such a difficult time but he took care of us and honoured all our wishes and went above the call of duty. I don’t have enough words to share how we feel only that if one has to go through this should be with an amazing professional along your side. Scott’s Funeral Home -Woodbridge we thank you beyond words.

My family and I were pleased with the the services. Drew and the team were exceptionally great during the difficult time of our dearly loved one. They had patience and took the time to genuinely understand us and make us feel comfortable them.

Drew and the rest of the professional staff at Scott Funeral Home took care of us with patience, caring and compassion during our difficult time.

I would like to thank everyone at Scott Funeral Home Woodbridge for the kindness and support they showed my family on the death of my father. You truly provided a dignified and worry free service. Very much appreciated!

At the most difficult time, the people who work at Scott Funeral Home were kind and patient. They made everything easier when making decisions was difficult. From the visitation to the funeral to the aftercare, everything was done extremely well. Our family was very pleased and would use their services again.

The most accommodating and patient staff. Our needs were met to the extent. Took their time and accommodated all our requests during our difficult time. Wendy and Joe who took care of us with the most gentle spirits, we thank you from the bottom of our hearts

Even though it has been a hard time for the whole family, the service at Scott Funeral Home was excellent. The staff are amazing, Drew took care of us throughout the entire process- from visitation to mass and at the cemetery. He was very patient, professional and organized a seamless service for our loved one. He took our concerns into consideration and was attentive to our needs. I couldn’t be more pleased with the staff and Drew! Thank you for making a difficult time in our life a little easier.