Food Basics

Colleen the cashier was amazing. She was fun and upbeat as I was checking out then when I was short change for another bag she pulled it from her own pocket. 10/10

Terrible customer service.I asked for help for something I was not finding and a guy came up out of nowhere and was like your time is over I said what you mean,He was like my head office told us not to help.That was strange.That’s not a customer service.He claimed to be a store manager but I doubt.If the store Owner/Manager is reading this please leave your email to contact you further.

Well kept, produce looked healthy, although I didn't give it a shop experience. Would recommend.

I love Food Basics!!! It's the only grocery store which sells ground oregano and my favorite EVOO by Colavita!!!

I prefer the Basics located at Wentworth and Rymal in Hamilton.The store is clean and well stocked. The floor staff are friendly and help you find what you're looking for. I love their hot cooked Maple Lodge chicken. They have Halal and regular. Makes for a delicious dinner at 9.97. I boiled red skinned baby potatoes with pepper and a pat of butter. Instead of a hot veggie side I cut up a vine ripened tomato topped with a dab of ranch dressing. Bought the tomato at Basics.

Good selection and advertised sales. However, I do wish they would price match

Food Basics needs to teach their Employees about Diversity. Racist employees. This location is predominately Caucasian and the employees treated me like trash and like they didn't even care. I'm sure if I was Caucasian they would be smiling and being helpful (look at the 5 star reviews, it's mainly from Caucasians). It's either their employees are immature and treat everyone badly or is that I'm not Caucasian. It's 2023 people, treat everyone with respect. Do not go here if you're not Caucasian, simple as that. If you don't believe me, read the negative reviews. Why would someone want to visit this location to be treated poorly? I would not come here again and I'm telling this to everyone to visit a different location.

There is one female employee who is always extremely rude to me and other customers. She has a very bad attitude towards customers I've witnessed it a few times