Columbus Medical Arts Building

Will not step a foot in this place ever again. Respect to patient and other people in general has no meaning here.To be more precise its all down to one employee (not all) which makes the place intolerable.Nov 3rd, 2021, My wife had to take my fragile senior mother for an X-Ray to this place. the lady behind the screen inside was so rude and disrespectful to a degree that even other patients in the clinic told her that she is being unreasonable, disrespectful and impolite.I did not immigrate from a third world country to continue to see this behaviour. This behaviour is not something that Canadians should see, this is not who Canadians are. I really hope a higher manager sees this post and take an action.Its not only Dixi loosing customers. it is the values that we need to respect.

Very bad service. This is my third time in that place and I think I will never go there again and I will warn all my friends. All was negative and bad experience. Their results also is not accurate, it was confirmed by many friends.I booked appointments a week before I arrived on time. Because of COVID they had a sight to wait till someone accompany you on the door. Even the lady in reception saw me. She keep answering phones and photocopy for 10 m. After she asked me to come in. And because my card number in the system had issue she asked for the number again. Cell reception was bad so I went upstairs to make a call. When I got back after 1 minute call only. She said the person who should make the ultrasound left. I believe she is telling lies as I did not see anyone out.That is really not ethical beside their unprofessional attitude.

I had multiple tests done here and the experience for most part is great. The ladies at the front are always nice and friendly and as for most technicians, however, the X-ray technician, Kevin, is a totally different story. I had multiple encounters with him over the years and his condescending attitude remained the same. I waited more than an hour for an X-ray today which is usually done in 10-15min because apparently they misplaced my paper. I am not even upset about the waiting time as much as for the condescending attitude of the X-ray technician.I can see that I am not the only person writing a negative review in regards to the X-ray technician. I hope they will look at the reviews and take action to rectify this issue.

I attended Dixie X-Ray in Vaughan for a nuclear cardiology test. At first, I noticed that the clinic was clean and all the safety regulations were met. The people at the front desk were very nice, but mostly I was impressed by the two technicians (Adeo and Francene) who were very caring and professional. Adeo was extremely polite and pleasant, and explained the procedure very clearly and thoroughly. I noticed that he had a very friendly demeanour with other patients as well. I want to take this opportunity to thank all of the staff at the clinic for their fantastic service. It is greatly appreciated and I would like to highly recommend this clinic to others.

I have been getting mammograms at this centre for over 20 years and this is the first time I felt NO pain. Thank-you Tess for taking the time to position me correctly.

Efficient, professional, and courteous.I don't understand the poor reviews. I've just had my second ultrasound here in 6 months and both times everything went smoothly all the way. From scheduling the appointment, checking in at reception, to the actual procedure, I was met at all points with courtesy and in a professional, efficient manner.

This place appears to be too busy with little thought for the customers they serve. I called for an appointment on June 2nd and their voice mail message said to wait for the next available service representative. After waiting for 10 minutes listening to the same repetitive information a new voice message asked me to leave a message and someone would call me back. It is now 24 hrs since I left my message and to date no call back. In the interim I dropped by Thistlewood Diagnostic Associates on Islington Ave and within 1 hour I was able to schedule an appointment and be seen by a radiologist. Would never recommend this place to anyone.

Second time I visited. First for ultrasound and was mediocre experience but fine this time for a mammogram. I was confirmed the appointment the day prior so I knew they knew about it. It was for 9.20am I arrived at 9.10am as they said to come early. Then at 9.40 the technician apparently still isn’t here. And the reception does not even have their number to make sure if they are ok or even coming into work. They didn’t get a call from the technician saying they were late etc I feel bad for the reception too because that is just a complete disregard for colleagues! Let alone the disregard for your clients.

Worst lab in the neighborhood. Never coming back again.The main Secretary in reception is ALWAYS miserable. I went quite a few times but its a disappointment every time.Went for a mammogram and the technician was extremely rude in so many levels its not even funny. Dont go.I only gave one star because i cant rate it any lower than that. Horrible. All the staff should be dealing with merchandise instead of dealing with human beings.I also Tried to send an email to complain about the service but the email on the website doesn't even exist.....

I booked an appointment 2 days in advance for my mother for a x ray and mammogram. Came in that day, the lady in front asked if we had an appointment and we said yes and we gave her our requisition form as requested. She told us to just wait and she handed the form to the receptionist.My mom got the x ray done but not the mammogram so i asked why it wasn't done and they said that we didn't book one to be done... I told them we booked an appointment for it but instead of acknowledging it, here's what they said: YOU SHOULD HAVE TOLD THE PERSON IN FRONT THAT YOU ALSO HAD A MAMMOGRAM!**apparently they have this system where you have to let the person in front who checks the temperature and screens for covid know that you have those procedures to be done and they will give you a sticker" that labels what you will get. If not