Big Bay Animal Hospital

Amazing staff! Extremely kind and knowledgeable doctors! Everyone I talk to is knowledgeable and compassionate. The actual doctors take their time to explain everything to you and to answer all of your questions and concerns thoroughly. You can tell that they all care deeply about the animals. I wouldn’t trust anyone else with my pet children.

I have nothing but nice things to say about Big Bay Animal hospital! I recently adopted a hedgehog and immediately noticed that something was not right with her. I came across big bay on my hunt for a vet that treats exotic animals. Thankfully, the receptionist understood the urgency of my situation and took Luna in the same day and treated her. The staff were so kind to her and treated her so nicely! I really appreciated how the staff took time to call and check up on how she is doing in between appointments and were patient enough to answer all my questions about her situation.She had two treatments and she is doing so much better! I am so happy that she was able to receive the care she needed.

We take our dog here. Staff is very kind. They're always good at squeezing my dog Iin for an appointment when she has emergencies. I purchase my dog's food from here because she's on a special diet and every time I call or enter the clinic everyone is superhelpful and polite.

They explain things very well and truly care about your fur babies. All vets are expensive so important you find one that treats you right.

Staff are always friendly and knowledgeable. I love how the vet always calls after the examination to provide full details and answer any questions you may have. Thank you for providing such great care to Harvey! He is always very excited to go in for his visits!

The staff at Big Bay are so friendly and take such good care of my dog and 2 cats (Holly, Molly, and Olly). Special shout out to Sherrie who goes above and beyond for our cats. She is totally a cat whisperer! She is so compassionate and caring and it is so clear with the way she takes care of our cats. I am so glad we found this vet clinic!

We respected this vet until recently when our dog, who had medical issues, had blood work that showed kidney failure. This vet recommended surgery on his mouth when he should have been transparent about his condition. As a result surgery went forward and a few months later our beloved dog had to be euthanized. The vet in Mexico did blood work and explained the results and compared it to the blood work done by Big Bay. He was very transparent and compassionate about the situation. Unfortunately we did not receive this from Big Bay. Shame on you.

The staff here are amazing and very accommodating. I brought my rabbit from 2 hours away for another opinion. They preformed tests to rule out lots of problems. I have faith they will be able to figure out all her problems! Making her comfortable is my biggest concern and they did amazing at that. Watching Selena get on the floor with Bun and the scale cause she trusted what I know about my Bunny's behaviour. She does not accept being picked up she refuses to sit still, she may bite and try to jump off the table. Thank you!! We will be in touch again soon!

I have very mixed emotions about Big Bay. We would like to thank the staff for letting us make payment plans for the treatment for our beautiful bunny Louie.Louie had a very rough 3 months with the removal of her eye, dental surgery and vertigo. We trusted the staff to treat her with love and to make the right choices, but unfortunately that didn't happen.It was our understanding that Louie was supposed to get all her dental work done all at once and that didn't happen, when I asked why all the work wasn't done I never was told an answer why. Unfortunately all of this stress lead to the vertigo.What also makes me so upset is that I would never get my phone calls returned and knowing that the staff was talking behind my back was so unprofessional.Louie's breathing turned for the worse and Big Bay would not see her, I was told to go to Guelph or 404 hospital.Unfortunately Louie had to be put down by another vet because her breathing was so bad.Would I recommend this hospital to other bunny owners, I can't say I would.

They are absolute cat specialists! We just moved to Barrie and brought our two cats in for their check-ups and vaccines, and Sherrie our technician was amazing! She is the first person at a vet clinic to see our cats warm up to her, and is a total cat whisperer. Dr. Sarah is amazing and thorough! They obviously love cats and our cats have never been more relaxed after getting home from the vet. We found our forever clinic, thank you so much!