Planet Fitness

Great staff. The gym is very clean. I never feel intimidated by the other gym goers. Everyone has been friendly and courteous when waiting or finishing their sets.

Good place. Mainly cardio based (like all Planet Fitnesses), but there are still a reasonable amount of weight oriented machines. Ab machines are all appreciated. Staff is also adequate. Washrooms and change rooms are usually always kept in good condition. Monthly subscription fee is also really good. An adequate gym that provides everything you need unless you want to become a bodybuilder

We've been members for over 4 years. Things were great for the first few years...gym was clean and staff was always proactive in maintaining the equipment and keeping things clean and well stocked (spray bottles filled, paper towel and toilet paper full, garbages empty). Over the past 6 months there have been a lot of changes: machines break down often and take long to fix, staff are always chatting or on their phone (don't acknowledge your arrival or departure), gym is dirty, paper towel and toilet paper empty....it seems that the new staff is not properly trained and/or generally lazy- we are currently looking at other options...willing to pay a little more to have a clean and maintained gym

It a hassle to cancel the membership, I had to go there 7 times just to cancel my membership and the manger is always somewhere or break roaming around with her boyfriend. The manger took my number to cancel and even after two weeks she didn't cancel and the staff is rude. I would never suggest anyone to join this gym.

The gym is is decent overall however the cable system is poorly maintainedEdit: I previously reached out to staff - no action was taken. Equipment has been out for over a week.

I GOT ROBBED HERE.Someone broke the lock on my locker and stole everything. My car keys, my winter boots, headphones, sunglasses.While the staff was super nice and super helpful. I appreciate them for that. Unfortunately, i have to let everyone know that theft is present at this gym and that the person still has a membership there.

I was always a fan of this gym and always recommended it until the past year. I went in to cancel my membership a year ago due to never using it. I am displeased to find out that it was never cancelled and I have been paying for it for the past year. When I called in, they had told me their worker had failed to cancel and because of it they would reimburse me for 3 months. Then spoke to a manager who told me she would call me back regarding the refund for the rest of the year. It has been 2-3 weeks since that last call. I have not recieved the 3 month return payment nor have I got a response or solution to the rest of the year return. Terrible customer service, will reconsider recommending this gym to others from here on.

My rating is based on staff.. they are always at the front chatting and socializing while the gym equipment is not being maintained, most times it's dirty, and the washrooms, tanning rooms, front area, ALWAYS dirty. No one wipes down the tanning rooms when done, there's garbage on the floors in these rooms, another sign of staff not up keeping the gym. Great location, HORRIBLE staff and maintainance

You can get a solid workout here, but after using this specific location for about a year now, there are a couple issues that prevent it from getting a 5 star rating... The first problem would be the limited amount of strength machines. There is not enough, even though they have plenty of space to add a few more. At least 2 of each machine would be nice. The second issue is the long downtimes for equipment repairs. It takes them 2-3 weeks to repair a machine! And What's worse is that the broken machine is the only one of its kind in that facility! Which goes to my first problem of not having a second identical machine available... On a brighter note, I have to commend the staff for doing an excellent job at keeping the facility clean, liquids and paper towels topped up and well maintained. Bottom line is that they need to be quicker with equipment repairs and acquire more strength machines.

I had been a member of this gym for almost a year, but I stopped going in 2023. When I called to request a cancellation, they informed me that I would need to do it in person. However, due to being out of town, I was unable to do so. Despite this, they continued to charge my account for the last 3-4 months. I find this situation completely unreasonable as I have not used any of the gym's facilities during this time.I used to think highly of this gym when I was a regular member, but their unwillingness to work with me in this situation has eroded my trust in them. I cannot in good conscience recommend this gym to others based on their current actions.