S&S Cleaning

Sophie is confrontational, egotistical, and has no integrity. I hired her crew twice. The first time my freshly painted stairs were scratched by her employees who used the metal edge of my vacuum on the trim, and charged us extra to complete the house. The second time, with clear instructions, and 6 hours, couldn’t finish the entire house. She quoted me $150 x 2 and I ended up paying $390, scratched stairs, and dirty baseboards. When I didn’t hire her crew a third time, she got confrontational and dared me to leave a review. Here it is.Avoid at all costs. This is a commoditized service, and we have since hired another crew and couldn’t be happier.

SS cleaning is the worst cleaning service company in the world. The owner (Sophie) has no respect for her customers and the level of service she provides is horrible. If they offered to do my home for free I would still pass. All Sophie does is take a cut of the hourly wage she pays her employees who hardly speak any English and takes advantage of them and treats them very badly as this is what was told to us by an employee. My wife used her services once and will never again. The cleaning that was provided in our home was so bad that I could have done a better job with my eyes closed. Sophie Please don’t reply to my review with “You Are Not My Customer” as I have all the proof in text messages and recorded voice conversations which show how disrespectful you are to your customer and also hanging up the phone. A National Newspaper is conducting an investigation and an entire story is going to come out about your company’s awful practices. FYI - Sophie always manages to remove all the NEGATIVE reviews off the HOME STARS website by emailing them and claiming them as fake reviews. All of this is going to come out with the National Newspaper story and all the negative reviews will then be published so customers can see this company for what it is. Justice will be served and all Home Owners will know the truth about how bad this company and Sophie are when the story comes out. WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN AND WOULD NEVER RECOMMEND THEM TO ANYONE EVER IN THE GTA.

s&s cleaning has been our ongoing cleaning service. We have always had professional cleaners who are very good a their work. They excellent customer service and respond quickly to emails! thankssophie’s team

I have been using the services of S&S cleaning for three years now and am absolutely happy with their work! I have recommended them to my friends and family also. They are very thorough and pay great attention to detail. My house is sparkling clean after they are done!

I've always had excellent service from the different cleaners sent by S&S cleaning They do a wonderful job without supervision.have been using S&S cleaning Services for over 3 years and have appreciated the consistency, quality and reliability of their services. sophie’s team have been cleaning our home since July of 2014 and we have appreciated the continuity and good quality results. i highly recommend her service

I would not recommend S&S Cleaning. They do offer competitive pricing, and very polite cleaning ladies, but unfortunately it ends there. My 1st and 2nd clean were fabulous, and then it all started going downhill from there.The owner does not communicate well with the cleaning ladies who speak a limited amount of English. They are lovely ladies and very friendly, otherwise.My impression is that Sophie is a commission" cleaner and is disconnected from the day-to-day operations. They are often late

i have been so busy schedule and didn’t clean so long time and. i called S&S cleaning they took all responsibility to do deep cleaning with reasonable price and timeThis was our first time using them, I really recommend this company. Not only because of the fantastic cleaning, but also because of the great communication they have!

I hired the company to do a construction clean on two houses we just renovated.I didn't have any issues with the cleaning job. They did a decent job and they showed up when I needed them.My mistake was not asking for a fixed amount up front.They charged me 45 per hour per person. The total was 585 for the 1200 sq ft lane house and 945 for the bigger main house. I was a ittle shocked and so I asked for a discount but they wouldn't move on their pricing. That's a lot of money for cleaning.Forewarned is Forearmed.

S&S cleaning has cleaned my home on a few occasions. They are quick and provide good service. They are able to bring their own cleaning supplies if requested, and can offer regular cleaning or deep cleaning services. The deep cleaning was especially helpful when I moved in to a new home.

The deep Cleaning that s&s cleaning did for us was fantastic. Their team of two cleaners wentthrough our house with cheerful professionalism and efficiency. There was nothing theywouldn't do, my fridge was cleaned thoroughly, my stove, glass, high dusting, tiles, showerdoors, the list went on. My floors and furniture have never looked so lustrous!Because s&s cleaning provided two cleaners at once, an enormous amount of work got accomplished.Throughout the day, the team manager checked and rechecked on each ofthe cleaners, reviewing both progression and thoroughness on each job. Each ofthe cleaners were friendly, efficient and happy to do any sort of task I requested.What a lift to have so much accomplished in a day. My 'Deep Cleaning' is finished!I heartily recommend S&S cleaning and will definitely have them back again!