Okanagan Hardwood Flooring Co. Ltd.

I can't say enough about how professional, respectful, detail-oriented, on-time and friendly the people at OK Hardwood are. Every person who came through my door was great to deal with - from Greyson and Andrew who removed my carpet (not to mention Andrew arrived from the Ukraine only 6 months ago), to Andy who installed both my carpets and hardwood along with Albert, to Nick who was in touch with me throughout the sanding and finishing process to make sure I was happy! And I am! It was worth every penny.A big hug to Heather for quarterbacking the project and helping me choose carpeting very late in the project but still getting it installed in time. She had to take over from someone who had moved from the company but it was seamless!I highly recommend Okanagan Hardwood.

We could not be happier with our custom distressed, site finished solid Walnut floors for our home at Big White! Okanagan Hardwood went above and beyond to make a challenging supply situation during COVID (that was out of their control) into a big win by taking matters into their own hands to get the job done on time. The quality of workmanship is top shelf - this team of craftsmen really cares, and it shows. The end product is exactly what we hoped for and we will enjoy it for many years to come.

Well done Okanagan Hardwood and Tile. What really impressed us was that they took control and managed the whole seven-week project - from arranging the removal of 1800 sq ft of existing porcelain tile and carpet to the supply and installation of new oak hardwood. This involved managing all the sub-contractors (primarily Winmar) to pack, move and store our furniture and possessions, tent the rooms in poly to prevent dust, remove and refit a glass staircase, refit and paint all new baseboard, clean and paint walls where necessary and move and place our furniture and possessions, including books and wall art. They were the only flooring company we could find in Kelowna with the skills to manage this complex project. Congratulations to Otto, Heather, Greg, Pat, Andy, Chuck, Phil, Andreas, Bob and the rest of the team at Okanagan Hardwood, and the team at Winmar, for a job well done.

This is the second time we have used Okanagan Hardwood and have now completed our entire home in beautiful true hardwood. Once again Al came to measure and was available throughout the project.Our installer team was lead by Sasha this time and he and his partner were awesome.The overall job and experience has been excellent.Strongly recommend this company from start to finish.Thank you Al, Sasha, Heather and Okanagan Hardwood.

After years of dreaming of renovating and installing site finished hardwood floors, we finally had it completed, the floors turned out so beautiful. It is a great feeling to love the floors you wake up to every day! Huge thanks to Al, Deni, Heather and the entire team at Okanagan Hardwood for the amazing professional job transforming our home!

I don't normally write reviews but I had to share our amazing experience with Okanagan Hardwood Flooring. Right from the start their service was amazing. Al came to our house to measure and provide an estimate that included the options of removing the old flooring and baseboards. He was very professional and helpful. He followed up quickly with answers to all of my questions and the estimate was provided in a timely fashion. We had a few estimates from different companies but because of the service and comprehensive estimate we decided to go with Okanagan Hardwood Flooring. Very glad we did! Once we made the decision Heather from the office was in touch routinely to give us updates on the timing of our install. She is so friendly and professional! Once the hardwood arrived a crew came out to remove the old flooring and baseboards. Very glad we decided to do that as they had it done in less than a day and our house was spotless after. They disposed of all the old carpet! The crew that installed the hardwood was outstanding. Their cuts were so precise. We put hardwood up two staircases, down a large hall and in to our master bedroom. We also did our study on the main floor. It looks spectacular. The crew was so great - friendly and on time. There was no mess. They cleaned up every day and after it was all done - baseboards installed and the house was immaculate. We will be using them for our basement renovation. I won't even look for other estimates!

We had 1100 sq ft of fir flooring refinished, and it turned out awesomeOf the 3 companies we got quotes from, we felt they were the most knowledgeable, with Bona factory trained finishers,and was the only company that suggested matching recessed heat vents that we wanted.Nick was so hard-working. They fit our schedule and threw in extras, like commercial grade coatings, floor care kits and great advice.

We had a wonderful experience using Okanagan Hardwood Flooring. They supplied and installed all of our wood floors. In addition, their tile setter did a fabulous job in our kitchen, laundry, entry hall and bathrooms. Would highly recommend this company!

We couldn't be happier with our new floors!!! From day one, Greg showed exemplary customer service. I could tell it was more than just making the sale, but he actually wanted us to be happy with our purchase. From coming to our home with flooring samples, educating us on different hardwoods to sending a designer to our home to help us pick the perfect match, I am so happy we went with them. Thank you Okanagan Hardwoods!

Although this was a small job the service we received from original phone call to job completion was outstanding. Customer service was excellent. No sales pressure; concerned with our needs; installers were above and beyond and pricing very competitive. Extremely happy and these people are all 10's"!"