University of Calgary Residence Services

Awesome food, fast service clean, AUC eat!

If being rude and condescending to students is a part of the job description for the lovely ladies at the residence services desk, then A++!!In terms of actual capability to be of service to those seeking help, sadly, its gonna be an F minus :(

So disappointed. I went to the office to explain them my situation and they told me to contact Tj fdyk. I sent him an email and he never responded till now and when i called him, he started yelling at me and told me to not talk to much! I just wanted to explain the full situation thats it, and at the end he did not help. That level of rudeness wasn’t necessary at all!!!!

Before moving in we called the university service centre and the lady who picked up the call said “ we will absolutely be here until 4pm during the weekend”, and then we arrived at 3:18pm and there wasn’t anyone to receive the students. I even asked if I needed to stop by during the week to pick the keys and she said there wasn’t a need for it. Really disappointed on how the information was bad. No regard for other people’s time.

Some dude walked up to me and asked if I wanted to come watch Morbius in the common room, we watched it 68 times instead of studying

The office is typically fair and helpful, even though the university seems to take pride in treating their residents fairly poorly in many cases, but I don't think that should reflect on the work of the students working in the office

Very friendly people with the front desk

You pay a huge amount of money for something not even worth half. They are unwilling to help unless it's a service already taxed with a fee of 25, 50, 100... You'll pay for every and each thing you need from them and will receive a rather grumpy service from people who treat you like you're being a bother.

Terrible!! I got charged $200 for not checking out right all 11am. They charge you $50 for “unproper check out” and then charge you $150 for an extra night. So unreasonable, they’re just taking bags of your money for no reason as usual. I understand the $50 fee but $150 for an extra night? Really?I also have to say that my experience in residence this year was not very pleasant. As usual, the food at the dinning centre was disgusting. My main issue this year was the heating in my room. I got residence service to come and fix it with no success. My room was 25 celcious alllll year and none of the staff could fix it. It was uncomfortably hot and I had to deal with it all year.

They like to scam and take money from you at the end of the semester (after you leave the apartment and had the room completely cleaned).I would not recommend not living in it.Very very disappointed :(