Lowe's Home Improvement

I can do my shopping at 6am. The store is nicely organized. They had what I needed and more. Their garden center is great. Actually better than Home Depot in so many ways.

Order ashed online was told it was being delivered on the Thursday which was changed tothe Saturday but confirmed for the Saturday. No one showed up and after numerous calls the customer service was put on hold for multiple multiple times with the service.cost for the customer's not getting back to me eventually got service after being put on hold for 2 minutes which lasted 20 minutes and and therefore told that the product never arrived and wasn't was on back order which is a bit strange that I've been told it was going to be delivered on a certain day just 24 hours before very poor service on all angles and a complete waste of my time ask for a full refund which I'm still waiting for

Staff tells me they do not carry the pea gravel I came for. Web site says they have 69 bags of it. That's over 2 and a half tims of pea gravel somewhere. One of two things is going on here. Either the staff is too lazy to look for things, or Lowe's is deliberately telling you they have inventory on items that they don't have, in the hopes that you'll buy something else when you go all the way to their stores. Either way it's pathetic.

Won’t price match in store for online items and takes an excessive amount of time for approval (still waiting). Just go to Home Depot. They did it within minutes!

Never anyone in this store when i come here. Josh is the only one i see working hard. Everyone else seems to just socialize with them selfs at the front of the store. Came here a few times and struggle with finding help. I feel they have lost my service entirely. As my time is valuable. I dont need to spend walking back and forth.

Found what I needed right away. Aisles are set up logically. The had a good selection or door handles, which is what I was shopping for on my latest trip. They had all the same styles together in the various configurations, keyed, passage, lock sets. I was able to easily find a sturdy passage handle for our inside entrance door. The could use a few more sales associates in the various departments to assist customers with any questions about products that they may have.

Ok so great store when you first walk in ...God forbid you can't find something and have to ask a staff member to help!Waste of time no commitment or decent customer service staff would rather chat with one another versus actually doing there jobs!

I purchased all new kitchen appliances in September. No updates were received on a potential delivery date after the initial date came and went. Multiple calls to customer service went unreturned and it took me driving in from out of Winnipeg and speaking to the store manager to finally get a delivery date.The fridge was damaged on delivery and the stove drawer wouldn’t close. Initial contact with customer service was fine and was told they would order replacements, however no further updates were received. Again multiple follow up calls were required and new replacements were delivered. However, the replacement fridge was also damaged. A follow up call to the Appliance department in November, along with an email, got another fridge to be ordered for replacement. It’s now March 1, still waiting for the replacement fridge.Two phone calls and an unreturned call from the Appliance manager, and I am still no further ahead.I would suggest going to a competitor for appliances. No customer service, no continuity in who you speak to, and no one appears to take ownership of any problems to help you out. Safe to say I will never purchase any appliances from Lowes again.

I went to Lowe's to purchase a new stove and dishwasher. Their website and their own inventory system said they had stock of the units I was going to purchase. They had the dishwasher, but not the stove. Fine, I can get over that. Inventory errors happen. I asked the salesperson if he would match the pricing I got from another store. He told me that he gets paid hourly and not on commission so he didn't care if I purchased the appliances from Lowe's or not. So I didn't. I went to Canadian Appliance Source and purchased both appliances. I don't understand why Lowe's advertises their price match policy when their employees get very offended when I asked them to match another price. Very poor service at Lowe's and I will never go there to purchase another appliance.

Big special of 40 % off on Wicker Patio Furniture. Pick up a 4 piece set consisting of two chairs, loveseat and coffee table for only $659. Comes in one big box that fits into the back of a half ton pickup and takes less than an hour to assemble with a cordless screw gun. Get them while they're still in stock. June 2023