Canada Post

Weird! The staff seems poorly-trained and unsure. Refused to do a routine service, apparently because they weren't sure how. It's the closest one to me, but I'll be avoiding it, since it's inconvenient to have to go to a second place just because the staff seemingly doesn't know what to do. Canada Post outlets are usually interchangeable, but this one has strange vibes

This was my worst experience in a post office. The employee named Beatriz, I think her title is « Chef Comis Postal », gave the worst costumer service I ever experienced. She almost made me cry for not knowing I had to put the address on the package before getting there. She should not work with public. Extremely rude to every customer from what I saw. Never going there again. I did not know you could be humiliated by going to the post office....

Every time I ship my packages here it takes a ridiculously long time. When I go to other post offices they are very fast. Whenever I go to this location they ask me for all these unnecessary things and over charge me for things I haven't paid for in other locations. All Canada posts should have standard practices.Anyhow the thing I really dislike is the very long wait times. Whenever I come it feels like I'm there for atleast 30 mins...and everyone in line looks like they want to sit down it takes so long...lol

I am sending some letters and went in for a quote. The quote was $5.57 letter mail. I then go back a few days later and the lady tells me its $10.70 because it is a parcel. It is clearly a letter and follows all the rules outlines for letter mail. I said hey wait, you just told me $5.57 and she got all mad and told me to go look on the website if I had any issues. I did, and it turns out I do pay $5.57. The lady there, the one multiple reviews mention as incompetent, refused to budge on the price. She claimed she was powerless to do anything. I went to another Post Office and had no problems. I wonder how many thousands and thousands of dollars this lady over charged people in her time there. She clearly has no love for her job and really should not be selling postage. If you go here, be sure to check the amount you should pay beforehand. It will probably save yourself a lot of money. This place should be zero stars with a warning of sender beware. Always do your own math.

So bad. I use to love this place. But now it became so bad. My flexidelivery packages get rerouted to different post without my consent. Outrageous!! And two new girls are just rude and act so entitled. I mean I just came to pick up parcel. She doesn't like her job it is not fault of mine. Plus none of the employees in store or online seem to know flexidelivery even exist?? Seriously?

If I could, I would rate it with minus.Almost after every visit, there was an unpleasant feeling from communication with one female employee. After reading another customers comments, I saw that some of my situations happened with other people also.Once, she told that it’s not her job to stick addresses and prepare an envelope (remove sticky layer, which I didn’t remove, so that the post can check what's inside), and she helped me in such way that the shipment with America address returned back to me - the addresses were attached on the wrong positions. I decided it was my fault, that didn’t prepare the envelope properly by myself.Another time, with a huge line of more than 15 people, she walked around the pharmacy, talked with the pharmacy staff, hung envelopes on the stand, instead of helping her со-worker quickly serve the customers.The other visit, instead of answering the question, she sent to explore the site.The last visit left me simply in shock and I understood that it is no longer possible to ignore the behavior of such an employee. Letters that were sent at this branch 2 weeks before were returned back to me. To send that letters, I was coming to the post office and paid the rates that were calculated by the post office employee. And now, I wanted to clarify the reason of the returns. The answer was – not enough payment. With my each next question she became more nervous, raise her voice, roll her eyes, in the end I received only accuses instead of answers – “I don’t understand anything; I gave the postal staff wrong information; I didn’t say postal staff anything at all; That she has queue of clients (1 person) and she can’t waste time with me; She tried to explain, that usually the bubble envelope with sheets of paper makes another noise than my bubble envelope with sheets of paper (that were placed in extra plastic pocket inside, but she refused to open my envelope and check what was inside, but instead of this she pulled a sheet out of the printer and started rubbing it and rustling)” The general impression was that it’s not a customer service, but she is an inadequate person. I told her to return my envelopes, because she can’t work with people, I don’t want to come back here anymore and I was going to receive help in another branch. And I received the final answer – “Well, don't come, it's good that you don't come”. Awful experience. The worst customer service I’ve ever had.

I've been to numerous Canada Post offices so far and this is the only place on the planet that makes you buy a tape from them and package and label your items yourself. Not sure why their employees are paid for, as this is clearly their duty to take care of the items that are for return.This makes a very long queue that people have to stay in for a while. So absurd that they wanna observe the COVID measures on one hand, and they make people wait in a long line on the other hand.

I was so happy to read that my experiences at this Post Office is shared with pretty much everyone. The lady" manager is ABUSIVE to customers

The short lady staff should be fired!! They deserved ZERO star.I showed her the discount card and credit card right at the beginning when rate is checked for processing the payment. 'No' she said, pointed me to fill out the custom form first. That done and handed it back and I waited patiently for her punching the details out of curtesy. Because she used to shush me and to snap at me with a reluctant look and tone of voice if I ask her question while she was working. In the entire waiting my hand was holding both cards at the counter top showing toward her with the discount card on top of the credit card. Finally I got the chance to ask to process the discount along with the payment; she refused and said too late to redo the discount and claimed its only save me a few cents. WHAT?? It is CA$75.15 ship cost and a 5% discount would give me a CA$3.xx back!!She refused and asked me to leave!!! While just before my place earlier she spent 15 mins helping another customer in great detail and effort on deciding which envelop to use at counter!!!Hey! Why didn't you ask the customer to make up her mind on the envelop before showing up at post office??!! WHY!! BUT YOU CHOSE to chit chat with her the entire time explaining her different sizes and type of envelop and their costs while the queue stacked up with seven waiting customers. If you two are buddies and knew each other, go somewhere else for that!!!But with me you CHEATED and took money from me, brushed me off and asked me to leave!!! Har!!It is not the first time this short lady staff being rude and with double standard practice. I moved back living in Montreal in this neighborhood for 6 years and I have been sucking up with her since thinking might be I was over sensitive. Only until today when she literally duped my MONEY and HELL NO! that's it. It is a criminal offense! Last April I still remembered, I went there to post a mail while my one leg was in cast, she literally shushed me snapped at me repeatedly to stand back at least 6 feet away from counter before touching my mail. but not with the customer before or after me!!! They were leaning close to the counter and she SAID NOTHING!!!CANADA POST when will you finally get serious to these racist STAFF????!!!!