Taxi Coop de l'Est

Taxi was supposed to be here within 5 to 10 minutes. Took two calls to the dispatch and a 45 minute wait…. Outside the rush hour

Horrible customer service, waiting time is even worst (30min on a good day) better of using uber or a bike ! Lucky i can’t put zero star

They usually just ok but today the lady at the front desk got really mad at me and my boyfriend, wasn’t the first time she got mad at us because we called back because they didn’t went a taxi. Today we got denied a taxi because we speak English. This is not okay.

Called to enquiry for taxi hiring service. Spoken to the first person in English, he diverted the call to someone else without responded to my enquiry. Second person directed my call to voice recording option after I enquiried further in English. Not a English speaking friendly taxi company for sure.

Called the night before to reserve a taxi for early morning flight out of Dorval. Taxi confirmed for 5AM. Called at 5:05Am as I was outside with family and no Taxi. Dispatcher states nothing was reserved - she di however do her best and found me a taxi in 10 minutes. Poor rating due to initial reservation service which failed causing unneeded stress to catch early morning holiday flight

Forgot my phone in one of the taxi, they never called me back even tho I tried to call multiple times on it afterwards. Called the company right away, they sent me on a voicemail and never called me back.Not only my phone got stolen, but the driver was super rude with me, made me feel bad because I wanted to pay with a debit card, and was sighing because he had to find the machine in one of his bag.

Would give zero if I could. Today on the 40E, just after the 25N branch, one of their driver was driving at 90km/hr on the left lane and refused to change lanes until he needed to get off the highway. Not only that, he braked for no reason suddenly in front of me, and accelerated when I tried to pass, trying to make me crash and preventing me from passing. All this lasted about 5 minutes on the highway. Not only is that kind of driving childish, annoying, irresponsible... I think it is criminal. I can't believe you guys hire complete clowns as drivers. Driver was a black male. Car number 7090. TD53375. It is pretty clear that it says 90 on my dashboard from my photo.Never ever will I use this kind of cab service"."

First of all, I rarely take time to give ratings on Google, but this required that I take a moment to state just how unprofessional this taxi company is.First off, I called around 5:30 pm to get a vehicle for around 5:50. The person on the phone tells me to call back when I’m ready since they don’t do reservations. It’s freaking 2022, every cab company does reservations but since I’ve never used a cab company in this neighborhood and that they’re from around, I gave them a chance.So I call back at 5:40 thinking 10-20 minutes to get a cab over, it’s gonna be perfect.5:50 no cab6:00 no cab6:10 still no cab so I called back just for them to tell me no cab is on the call yet.Thank you for making me switch to Uber from now on.If I could give a worst rating, I definitely would. Do not give them any business, they do not deserve it.

Nice driver's good service