Jack's Bicycle Center

Great place. Brought our daughters in today to get them new bikes and had a great experience and lots of help with making sure the bike size was correct for them.I highly recommended jacks bike shop to anyone in the market.

I have been a life long customer of Jack's Bicycle Center and would recommend them for Kona and Giant Mountain bikes in Bellingham. They also have a great selection of E-Bikes and they even repair E-Bikes, my Electric Unicycle now 4 times and they will work on OneWheels and other Electric devices. Talk to Kent and Ryan and they will get you pointed in the right direction!

We rented helmets from Jack’s. My boyfriend was severely injured while mountain biking (broke his back, neck, sternum and both elbows. He also punctured his spine and his left leg is immobile). When his son explained why he was returning the helmet ONE day late , the staff member didn’t show any sympathy and charged us a late fee. I think reasonable people make exceptions.

I was super interested in purchasing an e-bike (Giant Explore-E). However, you can't just test ride them, you have to rent them for a minimum of 4 hours. (I work full time and only was interested in an hour or two, but they said I needed to rent for 4 hours minimum, although price would go towards purchase if I got that far). After about 30 minutes, I went back to the shop as it was riding super hard and I really felt like every single bump was killing me and it didn't appear the forks were that great. The guy took one look at the forks, told me there was dust on them so they were working. I went back out. Not more than 20 minutes later, the chain fell off as I was crossing a paved rode. I walked it back to the store for 10 minutes. One of my questions, was specifically, will the chain come off because I neither know nor care to know how to re-attach a chain. I have owned a Specialized bike for over 5 years and never had the chain come off while riding. So I returned it to the store, and they had to check it over for damage" before they would check me back in. Nobody seemed concerned that I had to walk the bike back

My sister and I are avid geocachers. Today we set out to tackle a power trail (many geocaches placed) I borrowed a bro’s bike already which the staff easily serviced.Then my sister needed to rent one.They were so helpful and accommodating! Also very informed of the local biking trails such Interurban.Sean, the tech, and the woman (didn’t introduce myself, don’t know her name) was curious about what we did ... showed pictures and videos.ALL your bicycle needs can be met here.

Great local shop! Very knowledgeable staff and no pushy sales tactics. We rented a few ebikes our last visit and they worked flawlessly! This trip we bought a new bike for the birthday boy! Thanks again Jack's!

Friendly staff, very helpful and knowledgeable. We will definitely be back!

We got great, low key, no pressure help when we went to test a bike we we were interested in. We bought two Giant e-bikes back in May 2019 and we've been riding them non-stop since we got them. We LOVE our Giant e-bikes. A few days ago I thought I detected an issue so I took the bike in. Jack's did a thorough diagnostic and tune-up and gave me back a shiny, clean bike today. There were no problems. I rode it home and am so happy we chose Jack's for our e-bikes. The staff are super friendly and helpful.

Jack’s is a gem of a local bike shop. As someone who comes in to a shop primarily for help with technical service (headset pressing, crown race replacement, etc.) they are always willing and happy to lend a hand. Staff is VERY knowledgeable and quick and has helped me with various issues on the spot, they also have a good inventory of random parts which helped me get an older bike back on the road. Furthermore Jack’s isn’t pretentious whatsoever; it is a group of friendly folks who are really good at wrenching. I don’t go anywhere else in town anymore.

I biked a lot as a kid but I haven't in years, and was ready to start up again! Jack's was very responsive to my questions over email, and made great recommendations. I stopped in this evening, tried out some bikes and was out the door with a bike + bike rack in less than an hour! The staff were all friendly and welcoming - there wasn't any sort of bike snobbery" in our interactions (even when I clearly haven't been on two wheels in a while!). Thanks for a great experience!"