Driver and Vehicle Licence Issuing Offices

This place is amazing! We showed up fifteen minutes before they opened on a Saturday morning. I had to change my address on everything, renew two car stickers, my driver's license, my health card, and my husband had to change the address on his driver's license. There were plenty of people to serve and we were in front of a teller within minutes of going in. She managed to do all those things plus take my photo in under four minutes. As I left I told the last people in line not to worry because they are incredibly fast and I'm pretty sure they must have been impressed too (they were standing outside when we left). The fact that we could get it done at all on a Saturday morning is a joy, but the experience of such great service was an added bonus!

Absolutely awful customer service. So rude I will never return to this location again. I realize I didn’t have the proper documentation, and that is fine but customer service should be helpful and patient and I was met with the exact opposite.

This place is great, I have been going there for years. They are always friendly, helpful and quick. Lineups always move fast. Today I had a question about something I couldn't figure out online on the gov website and she was able to take care of it right away and made it easy :)

I went here around 11:15 a.m., I walked in and there was a huge line up, I was a little discouraged. One of the ladies in line told me it was going pretty quick and it did, I had about 15- 18 people in front of me and I was out of there is 14 minutes. Needless to say I was impressed. The staff was very efficient, not rude at all, most of what I witnessed was a small staff of maybe 5 people working very hard and getting these people through, yes they even smiled :)

Took my wife to renew her health card at this location and the agent refused each and all three of the documents we were told to bring for this purpose. The agent then provided us with a pamphlet and said we had to bring one document from each of the three lists outlined.One of the items in the pamphlet clearly states that a birth certificate is accepted for health card renewals but the employee at this location refused my wife's birth certificate, saying the birth certificate was only good for 'proof of citizenship'.My wife also brought and produced a copy of her most recent internet bill with her name and address on it but the agent refused this document as well, saying the entire copy of the bill was required. I guess she was more interested in viewing what internet plan we had with our provider.Lastly and more importantly I called head office earlier in the day to clarify what documents were required to renew a health card and was told that a birth certificate, a utility bill with my wife's name and address on it and something with my wife's signature on it was all that was required to renew her health card.It was and is obvious this employee felt a need to express her fictional" superiority

The girl serving me was less than attentive but her attitude quickly changed as she started applying her lip gloss then asking her co worker how it looked and then she got even more talkative and excited when another co worker walked over to tell her some gossip out loud as if there was no one else in the room. They both laughed out loud as if they weren't at work yelling across the room.Horrible rude service.

Worst customer service, I've ever experience in all my years (7 years) working for dealerships. I even experienced gentlemen that works there being rude to other people standing in line. Rude in the phone as well. If you are not people person don't work in a customer service industry!

NO STAR DESERVED BUT CANNOT POST WITHOUT ONE. I have gone there 3 times in 4 days. Two out of three times the girls at the counter were very rude and certainly not helpful. One time the line up was at the door, so I could not even get in. The government should never allow a service Ontario office to be situated in such a dangerous parking lot (potholes that needs to be avoided while trying to park). Save your sanity and frustration and go somewhere else to get any kind of courteous service...if you can find one.

Fastest best service ever, every time, even this time when I went in to renew 3 items" all together

Having used these places every couple years when moving, this is probably the fastest and nicest licence office I've ever been to, in or outside Ontario. They are busy but lines go fast. This morning there were about 8 people ahead of me and I was walking out in about 20 min. It always surprises me how polite and kind these ladies are, considering it's rare to see that in gov't offices.