MCAP

Although we got good rates through them and didn't have issues during our time with them, we had issues after terminating our agreement with them and moving our mortgage to a new lender during our eligible renewal period. Despite our lawyer closing off our contract with them on time and receiving confirmation from them of a payout statement, we received a letter in the mail from them saying thank you for renewing your mortgage with us with a mortgage rate of 8.99%. After the nightmare of an experience this was, I would never recommend them to another person again regardless of what rates they have to offer.

I am so impressed with MCAP... ;-)I have found MCAP to be very quick and efficient with responding to any and all of my questions.MCAP is very thorough with advice and options for mortgages.I especially love MCAP's contests.... ;-) Makes for a real feeling of 'family'I honestly cannot say that I have experienced that with any other mortgage company we have used!Thanks MCAP... we are enjoying 'the ride'....A Satisfied MAP Mortgage Holder... ;-)

Excellent service for many years. They have a no nonsense approach with straight answers which we appreciated through the years. MCAP always have excellent rates and information on your mortgage is detailed and available. I highly recommend them.

MCAP assisted us in obtaining a mortgage with our adult son last year. They worked hard to help us , and the service was very good. We also like the online portal to keep us all updated.

I signed up with MCAP around 5 years ago. I had no issues with them until it came time to renew. I really like their App and the monthly prize contests was a nice change from big banks. However, their renewal offer is seriously uncompetitive and I feel like as soon as I switch to another company they will offer me a legitimate offer. It’s also very hard to contact their mortgage renewal agents. You get assigned a specific agent and are stuck if that person doesn’t find it necessary to return phone calls. Very frustrating!!!!

I'm a Toronto based Mortgage Agent Level 2 Professional & love working with MCAP/RMG and find their mortgage products to be very competitive when placing my mortgage clients in their books.I also really appreciate the quick response times and level of service I receive from my dedicated Underwriter Eleanor Chen who is a Rockstar! Also, need to thank my BDM Carlo Parise who is always available to answer all my questions and lets me know about upcoming promotions and rate specials to better serve my clients. The MCAP/RMG Team are fantastic to deal with and I look forward to closing many more deals with them in the near future.Sincerely,Issac JirjisMortgage Architects

Really enjoyed my experience with MCAP so far.Their online services are very informative and easy to use. They also give a mortgage holder a lot of flexibility without a lot of hassle.

I am a new single homeowner and I nervous about taking on such a large purchase myself. MCAP was a smooth and quick application process. I found them very helpful at getting my online account set up, which was very easy to navigate and review my Mortgage details when ever I wish. They did follow up calls that were great at help understanding all aspects of my mortgage and benefits that I can use, but were not over bearing or frequent. I also find the resources available online very informative for independent inquiries. I was very happy with my rate, which was comparable to other institutions.

Very happy with MCAP. Love being able to see my mortgage details anytime. Make extra payments when I want. Had the best rate 1.99% for 5 years in 2020. Offering other perks to pay off renovations, expenses, education debt. Whatever you need. Contest is fun to play also. It’s free!!!!!!!

These guys are Rock Stars . Customer service is amazing!! They are accessible always !!!. I have been with MCAP now for over 10 years and have had challenges threw the years . I can’t say enough about how articulate and knowledgeable the staff is , always making me feel like I matter and my concerns are their top priority.