Rivett Architectural Hardware

Great family run Business!!!

Highly recommend. Had a garage door replaced with an insulated door and opener. They informed me that it had been dented (I would never have noticed this minor dent!!!). They later came and replaced the panel. I didn’t have to do any reminding or follow up…they really take care of their customers!! My neighbours comment on how quiet my door is!!

I received a referral for Rivett Architectural Hardware Ltd. by the company that was installing my new front door, Doors R Us. I wanted to replace my garage door at the same time I had to replace the front door as I knew it was my best opportunity to match the styles and finishing of the two doors. Ricardo at Doors R Us quickly put me in contact with Gary at Rivett who guided me through the whole process. No overselling tactics, just friendly and honest advice.After speaking with Gary about various options, I decided to purchase a custom, insulated, cedar panel garage door manufactured by Richards-Wilcox; a Canadian company that has been in business since 1912 and is well known in the industry for producing some the nicest and most premium garage doors available on the market today. Moving from my old, builder-grade uninsulated garage door to this custom door increased the R value from around R1 to R19. A night and day improvement in both quality of construction and thermal insulation.As I quickly discovered while shopping for doors, there are very few companies, if any, that specialize in both front entry doors and garage doors. My want was particularly more difficult to fill as I was looking for a fibreglass front door, but a wood panel garage door. So, without the ability to deal with one company for both of my door needs, I had to look at using two separate companies. This concerned me at first as it was important to me that the design and finishing of the two doors match and thought that this would be difficult to accomplish in dealing with more than one company. Gary quickly put my mind at ease by telling me that the companies have been working together for several years on these specific types of joint projects, have a great working relationship and speak daily. This was apparent when I spoke to them both individually. Every step of the door design and installation was carefully coordinated between the two from the custom glass selection to the wood finish, and the stain colour. While Mike and John at Rivett did great work behind the scenes, Gary was my single point of contact throughout.A bit about the installation. The old garage door was jammed between two HVAC bulkheads. As the new garage door was slightly thicker, it was not an obvious or easy fix to fit it within the tight space. John, the installer, found a perfect (and not obvious) solution to avoid having to cut into the bulkheads while allowing the door to open and close smoothly. It required additional hardware, which Rivett provided at no extra charge. John’s professionalism, experience and pride in his work is simply as good as you’ll ever find in the trades. The final install was very sleek and cleanly done, particularly when compared to the original door installation. Even though I offered to clean up after John, he left the site spotless.I would highly recommend Rivett Architectural Hardware for any of your garage door needs. You simply will not find better value-for-money, product offerings, customer service or installation expertise anywhere else!

My condolences regarding Ted rivett. I was very sad to hear about his passing and my thoughts and prayers go out to you all.

LOTS of locks, door knobs, frames and any other door hardware you'll need for your new building!

Our garage door broke late last night, called Kevin this morning and was here early in the afternoon and had it all fixed! Highly recommend Rivett for all your garage door needs!!! Awesome service and great prices! Definitely saved the day for us!

Best customer service ever! We needed help with our elevator door opener. Company we bought from could not help us grrrrr. Well Ed and Tim from Rivett were so caring, helpful and downright efficient! Cant say enough. Thank u. Bill and Terry

Great overall Experience and service for my new garage doors. Kevin and his team provided personal service with focus on details. Provided all options , colours, styles and supported with real samples and doors from their showroom, mobile kit and website. Installation was clean and precise. Thx again!

Mark came in to fix our garage door and he was amazing, friendly and super quick. Great service!