Pines Power Sports Marine - Prince Albert Location

Terrible customer service! Been trying to text them to book boat in and barely any reply’s. Wouldn’t recommend getting anything done here at all! How hard is it to answer your phone.

Hands down the BEST service. Honestly. We can't say enough positive things about Pines. We live out of province and they quickly got us into a new motor last summer while we were on vacation with incredible customer and sales service. This year, while on vacation we encountered some issues with our motor, that I won't get into for fear of going on a rant, and Pines has gone ABOVE AND BEYOND to get us back on the water as soon as possible, understanding our vacation time is valuable and empathetic towards our plight. They have been very patient with us and exceptionally communicative. We appreciate the incredible service and can't thank you enough....

Just got a new Skidoo from here. Still need to break it in whenever the trails open and ice freezes.

Called to buy a skidoo. Was told it was $16,999 at noon. Called back to make a deal at 3pm the same day and the price is now $17,999. They wouldn’t honour the original advertised price that they gave me three hour earlier. That’s not how I do business.

Very POOR customer service. They don’t take the time to know their customers. My family has dealt here for many years and has spent more than enough money here to be respected a lot better.I recently purchased two bearings and was charged $89.99. When I needed two more bearing my boyfriend came in with me and he was only charged $54.99. Lucky for me I save my receipts so I got to see how much they have been over charging me on parts compared to him.I have noticed that if you are an older male they will show you respect, but if you are younger they don’t seem to give any respect to you and charge you very unfairly. Reading through more of the reviews I noticed that this is an on going occurrence for this business and they have not seemed to change their ways.

Very poor service. Needed an oil change on our Can Am Maverick. First question they asked was where we purchased our machine. (We purchased in Saskatoon during the Covid shortage). He immediately replied they couldn't do it for a month because they take care of their own". Needless to say

Bought a boat from here last week, Colton was great to deal with and more than accommodating as I sorted out financing/pickup being that I'm from out of town.Price was competitive and service was great. Will be a repeat customer in the future.

Been going here for years. Always great service.

They must have enough customers/money. Went in there to look at purchasing a new side by side. Lots of open room in the showroom for a side by side or two, but none. That was fine, to be expected, probably not a lot of sales for side by sides at the beginning of Dec.My problem was when I asked about any Can Am Commanders being inside and not covered in snow. The two men behind the counter (seemingly not doing much) just replyed No." To which my wife and I replyed "Ok

I would rate a zero if there was an option. Bought a used skidoo last year from Pines. Had nothing but issues from day 1. Called Pines and they sent me the Service Invoice showing it ‘went through their shop’ Would not even consider discussing. Wouldn’t helpMe. Used it twice last year and just had the engine rebuilt. Carbs weren’t even actually cleaned, all sorts of issues found. They literally did nothing. I would recommend NOT going to Pines. Awful Business.