Mills Office Interiors ( Showroom )

Disappointed is the best description! I called Mills Office Productivity to source out two desktop office phones. The customer service representative Gordon Fraser put me in touch with the technical department to describe what it was that I was looking for. I explained the needs, wants, and particulars of the phones that were required and a phone was sourced out. I was provided a quote and the price was reasonable so I went ahead and purchased the phones. Two weeks later the phones arrived via courier, they were unboxed and assembled only to find that the phones were not compatible with the office setup. The phones were small business networking phones" with CAT5 communication ports when what I requested was regular phone jack or RJ11 communication ports. I call the customer service representative and explained the situation and that the phones are not the correct application and would need to be returned for the correct application. I was then told that I would not be able to return the "opened" phone and would not receive a refund/credit. Disappointed a questioned the return policy and was told by the customer service rep that I should have gone online and researched the phone details prior to purchase. Well..... If I wanted to research and purchase my own phones I would have gone to staples and done so

I decided to order in a table top to make myself a custom computer desk. I already had the legs and other things figured out. Jim here was super helpful in helping me find a top with the right colour and price point. He was also able to set me up with a chair to go with my table. I really appreciate his help.