Dawson Medical Clinic- No walk-ins

Do not waste your time. Terrible. Does not respond to pharmacy requests for medication. Does not answer phone or return calls. Absolute racket.

Supremely happy with the service at this clinic. We were able to easily make a same-day appointment. The clinic was clean, tidy and uncrowded. Most importantly the physician had a lovely bedside manner and offered additional help after addressing our initial concern. He provided relevant information and researched recommendations for us.

Messed up my IME number.Clinic closed for 3 weeks and not picking up the phone.Trying to contact by email and LinkedIn.My application has been delayed by two months already.

My wife and I unfortunately had a terrible experience with one of doctors in this clinic. After a day or two of collecting ourselves we called the clinic and requested a call back from the owner of the clinic hoping to express our concerns with him. After two weeks of waiting for a response I stopped into the clinic to request a response in person. I was able to over hear the owner tell receptionist to basically brush me off. I expressed my concern again and was acknowledged by the owner where he very clearly stated that he was by no means responsible for any of the doctors who worked in his clinic. That they were only subcontractors and he had no responsibility for anything they say or do in his establishment.This came as a shock as i feel as the owner he should care enough for all patients who enter his clinicMy wife and I will be filing a complaint with the College of Physician and will never attend this medical clinic again

Horrible at picking up the phone.I've been seeing Dr. Fasihih for a few years now, reception is quite awful here.Messages aren't returned, phone line is either tied up or the ppl will let it ring and go to voicemail, I've even experienced them picking up the phone and immediately hanging up. It's honestly easier to get in to a walk-in clinic than to book an appointment to see this doctor. Not worth the hassle.

Honestly, what the heck is going on with this clinic? I was (?) a patient of Dr. Imperial and was very pleased with her work, but when trying to make an appointment I was abruptly informed she now worked at Kensington Clinic. I contacted Kensington and they say she doesn't work there anymore either. Really strange and no one could give me any information. Though I liked Dr. Imperial, I agree with the other reviews about the reception staff. I've been in there about 4 times and each time the receptionists are taking person calls on their phones, gossiping, completely ignoring the clientele, or just flat-out being rude.

I've been going to Dawson Medical Clinic for the past several years. Even more so after my motorcycle accident injury. Dr. Fasihy and his staff at this clinic have been superb in attending and responding to all my inquiries. My entire family is also have been coming to this clinic for years. They have been working tirelessly specially in this challenging times to provide excellent service to the community.

I have been dr. Fasihy's patient for many year. He is a very caring and attentive physician. He listens carefully and discuss the condition and his possible treatment options. I wish there were more family doctors like him.His office manager Mina is wonderful. They are a great team. I have always had very good experience without exception.Thank you Dr. Fasihy and Mina.

I accidentally cut my thumb while using a mandoline. I went to this clinic without an appointment and the receptionist welcome me politely. Filled out the patient data and waited for around 5-10 minutes. The doctor is really nice. However, you can't get stitches from this clinic. Thankfully my wound is not that severe so I don't need to get stitches.

I have to share my experience, because my son and me had been terribly treated in this clinic. I made an appointment to see Dr. Wu last week because my son need his vaccination shots. The appointment was sheduled on Oct.6, but the young girl who helped me entered an wrong date by mistake. She wrote the date on a card to remind me of the appointment. When I came to clinic. The receptionist, I believe is Mina who has always been rude and arrogant told me to come on the date on her system. I told her I had the card with the appointment date which were given to me by the clinic. She told me without thinking that I wrote the date on the card by myself. I was shocked and can barely spoke. I was too angery to talk I said I need to talk to the manager. She told me she was the manager, and kept speaking loudly to me, because I told her it took me fifty minutes to get to the clinic asked to see the doctor if possible. My son was very scared and could hadly talk because of anger and could hardly hold my tears. I asked her for many times not to be so loud because of my 6 years old son was scared. But she kept talking loudly to me and I didn't even know what she was talking. When I took my son out of the clinic, my son began to cry. He had never been in a occasion when a woman was so loud and rude to his mom and his mom was about to cry. Now I am home and I am writing this review with trembling hands and tears in my eyes. I had been to the clinic for there years. Had not even one good experience with the receptionist. She is obviously previleged in the clinic. She seldomly answers the phone, seldomly call back when I left message. Always looking arrogant and impatient. Never greets patient. I had to deal with it because I need to see doctor Wu. But I can not take it when she behaved like that when my son was present.