JR Swanson Plumbing

Completely overcharged my 75 year old mother came at around 2 p.m. on a Friday and said it was after hours and he needed to charge her overtime I'm so mad I couldn't get there in time because I would have never have let that happen he totally took advantage of my mother

Thank you JEFF!Our water lines burst at one of our apartment complexes during a blizzard & travel ban. I called every plumber on google nearby. They were the ONLY ones willing to come. They came quickly, got the job done, & the price wasn’t bad at all. Words can’t explain how grateful I am. It’s been very difficult to find a reliable plumber & now I’m relieved because I know exactly who to call in the future. You have a customer for life. THANK YOU!

Since I bought my new house in 2020, JR Swanson has been out to help me with an emergency overflow system for my sump pump, a leak that came up under the main bathroom and a few different issues with my tankless water heater. They have been PHENOMENAL for every service call they’ve had. Helpful, informative, on time and professional. JR Swanson is my go-to from here on out. Highly recommend. They explain what they’re going to do or what service they think they need to perform, they walk you through the problem and they even follow up to make sure that things are operating smoothly. They’re the only business card I have on my fridge, so that should speak volumes. Keep up the great work!

I've used JR Swanson several times for my investment property in Niagara Falls NY and they always got the job done and their communication is excellent.

Kevin did a great job and was very professional. He explained everything to me over the phone and I didn't have to take time off of work, my younger son was at the house and signed for me. Explanations were very thorough. Excellent job!!!! I will go here again!!!! Shout out to Pete H. for recommending JR Swanson Plumbing. I will be a regular customer.

Waited at home all day they never called and nobody showed up. Magically wants to send someone out for “overtime” hours after I called to see where the plumber was. Absolutely horrid, HORRID, customer service. Whoever you have answering the phones needs to be removed. Went through a different plumber. Wouldn’t recommend and wouldn’t waste time or money with these people.

Service had worTom DiCsrlo was very helpful would definitely ask for him againk but I'm the

JR Swanson Plumbing prompt courteous and extremely professional. My plumber had all the right tools for the job and did an accurate job and assessment of future maintenance. I would definitely utilize the service again in the future! Thank you JR Swanson Plumbing :-)

Just closed on my house yesterday and discovered the heat did not work. Called and they sent someone out the very next morning (I didn’t want to pay for an emergency call since I was not staying the night). My tech was amazing. We had a snow storm so the warehouses were closed. My tech called another place to see if they had the blower motor and the place was unsure. My tech drove to the place to see. He returned and was able to make it work. The professionalism, quality, and overall experience with my tech was great! I always call JR Swanson for help and they have never disappointed. Thank you.

I can’t say enough good things. Ryan was at my neighbors house for a scheduled appointment and was kind enough to assess the issues I was having as well. Turns out I had leaks in my very new AC unit (JR Swanson did not install the unit). Ryan set up an appointment for me to have it fixed just a week and a half later. Very friendly gentleman were thorough and the price was fair. Now I am too cold, but very happy about it. 10/10 would recommend.