Shell 1500 Highland Rd W, Kitchener, ON N2N 3K6

Shell





168 Reviews
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • MondayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours




Shell 1500 Highland Rd W, Kitchener, ON N2N 3K6




About the Business

HIGHLAND ROAD WEST-KITCHENER - Shell | HIGHLAND ROAD WEST-KITCHENER is a service station located in KITCHENER area. This station includes a Shop and a Toilet.

Contacts

Call Us
+15195718279
1500 Highland Rd W, Kitchener, ON N2N 3K6

Hours

  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • MondayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Features

  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Wheelchair-accessible washroom
  • Washroom
  • Diesel gas
  • Full service gas




Recommended Reviews

Scuba “ScubaSteve” Steve
05.10.2023
Shell
Pump foundations have curbs in excess of 10 inches do not go here if you have a car, you will lose your door opening it and will be forced to park far away from the pumps. Truck only stop.
Kat Mc
23.09.2023
Shell
Selected the cheapest fuel option and was charged for the mid-tier fuel option. When we approached the manager of the store, he claimed that that never happened and he actually said we were idiots and it was all our fault, despite never selecting the mid- tier option. We will be contacting head office, but just a fair warning that it would be worthwhile to find a less scammy gas station.
Igor Mogylat (IngVarr)
15.09.2023
Shell
Today, July 30th at about 1pm, Shell employees made unauthorized payments using my credit card numbers.The bank has already canceled all these transactions.The incident has already been reported to the police department.Hope it's worth it.
Brenda Lawrence
11.08.2023
Shell
Our vehicle’s battery died after getting gas and we could not get out of the parking lot. Boosting it didn’t work either. The staff came to see if they could help. The car is a remote start and we couldn’t put it in neutral to push it to a safer place.( the staff offered to help with that). They put cones around it and one staff member stayed with us while we called for road assistance. They would have helped us with that as well. Your staff of Chandra, Mosin ( sp) and one other young man ( sorry we didn’t his name) were so awesome. We are from Ottawa and so appreciated them . If this is how you train your staff, bravo! They made your company proud. This happened on July 28 at about noon. Our car was a little grey Mazda. I hope this recognition gets to them and their manager. Thank you.
Ted R
09.08.2023
Shell
The cashier in the convenience store portion of this business was more interested in chewing her food while playing on her phone than she was helping the growing lineup of customers in front of her. Would not answer questions with any more than just a grunt, and overall was very rude. Upon leaving with my purchase, I noticed that both items were expired by over two months. obviously it’s just a gas station and you’re not going out of your way to buy from them, but I would avoid it all together unless you enjoy dealing with that type of uninterested customer service
Hal K
31.07.2023
Shell
New gas station with several pumps gas, diesel and propane. Generally lowest price gas in the immediate area (usually same as the Esso down the street). Only cheaper place in the area is Costco and no diesel there.
John D
27.07.2023
Shell
Terrible business to deal with. Service has really went downhill with the new ownershipWent into the store to purchase a few things and the person working was too busy on his cell phone to help. I had to ask if I was going to get any assistance so I can pay for my items and he responded with I know your standing there and he proceeded to look on his cell phone.I asked for the general mangers contact info and he said no. He claimed he was a manger but I’m doubtful of that due to his customer service.I left the items and will not be back. I will be visiting the Mac’s gas station/store just down the road.I also had a Neighbour purchase gas and paid at pump but did not receive a receipt because the pumps are always out of paper. She had the police show up at her door claiming this location called them and claimed she did not pay. She did indeed pay and showed her transaction on her online banking on her phone. The police apologized for the inconvenience.Beware of their location.
JAIMIN MODI
20.07.2023
Shell
I tell them to help me out but the staff was unhelpful...my money diducted but i can't fuel it in my car.. something went wrong but staff not helping me...
Preeti Sidhu
19.07.2023
Shell
Be careful pumping gas here. After pumping gas my gas level was the same, I just assumed the car did not read the level yet, but then I had to stop at another gas station literally 4 mins after and I pumped the same amount for the same price and got half a tank. I called and the worker did not really seem to care to look into it. There is another review about there pumps being rigged as well. Not cool at all with the crazy gas prices now days.
aronka brinklow
14.07.2023
Shell
Buyers beware❗️❗️❗️ I am disappointed in this Shell station as the gas price is ALWAYS HIGHER than Esso, Husky & Petro Canda. First to raise prices & last to drop prices. Price difference is always .05 to .10 cents higher. Yesterday most stations were 1.47 to 1.50, this one was $1.55.9 then, instead of dropping again like gas & oil prices, it moved to $1.59.9. What the heck ???? The Shell Head office needs to look into this franchisee's practices. In difficult times, price gauging the public, like the grocery store, is obvious ❗️❗️❗️

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1500 Highland Rd W, Kitchener, ON N2N 3K6
Shell