Microkool Computers

Great service. Fixed my MacBook within the week. Hussein and his team were extremely professional and nice, and also worked quickly. The price was fair, they didn’t guarantee that some of the water damage on the screen would be fixed but they fixed it for me anyways. Thank you guys!

Had issues with my charging port on my phone for the past year and was very frustrated. A simple call to the store and they were very welcoming in telling me to bring it in to be checked out. Once I got there service was so friendly and quick, and my issue was fixed! Pricing was very fair and will most definitely go back for any future tech issues I have :)

Accidentally spilled tea in my laptop so I went there. The guys were friendly and legit. They will give you receipts after taking in (gives me extra reassurance). Fixed it fast and no issues ever after (they were honest about the keyboard might act funny but haven’t got any issues!) Affordable prices for students plus convenient location (university gate).

Knowledgeable, quick service. Fixed the hinge on my laptop very quickly and gave me great advice about some additional computer questions. A good experience for someone with minimal computer savvy.

This place is absolutely amazing. I had a spill on my laptop and had a lot of issues and was worried I would have to scrap my computer all together. The owner, Hussein, was an incredible help in the entire process. Every time something needed to be fixed, he would call and ask to be sure I was ok to proceed and let me know the prices since, as a student, there is a budget on how much I can afford. These guys were efficient and extremely compassionate to my circumstances. I would highly recommend seeing these guys for any laptop issues :) Thanks Microkool for all your help!

My Asus tablet was not charging and Hussein worked on it for a day but was unable to get the problem solved. He had other options and didn't charge me for his time. Great service. Thanks a bunch.

Excellent computer repair shop! Back in 2020, I had a 2016 ASUS Windows 10 laptop that developed a issue with not being able to create a system restore image on a external laptop drive I had been using solely with the computer since purchased new and was working fine. I first went to Forest City Computers, without even looking at the computer they immediately assumed and quoted $150 to re-install Windows 10 - boy were they ever wrong on that one!! I then went to Carrie Computer Care, who fixed a couple other minor issues, but ultimately did not fix the issue of the computer not being able to create a system restore image.Took the laptop into Microkool a couple weeks later, explained the issue in person and explained the issue couldn't be the laptop drive as it was working normally. A day later I got a call back from the computer tech, who explained the issue was the internal 1 TB hard drive had a sector on it that was failing. They offered to replace the internal hard drive, and they even had new SSD internal hard drive that were better quality than the original. I spent just under $300 and got the computer working and functioning like new, with all the files, software etc put on & functioning normally.Seriously, if you need a computer repaired, look these guys up! VERY FRIENDLY AND PROFESSSIONAL. And more importantly, the diagnosed the issue correctly the *FIRST* time and didn't overcharge or play silly games like some repair shops do! And whatever you do, DON'T go to Sam at Forest City Computers on Oxford St - that guy is a idiot and a scam artist who doesn't know what the heck he is talking about and totally unprofessional. If it's 1 thing I hate, it's repair shops or retail stores that try to play games with customers and sell you services or products you don't need.

Did their absolute best to obtain the replacement part I needed and did not charge me anything when it simply wasn't available within any reasonable timeframe. 5 stars for good service in general.

Husain is friendly and professional. He will try his best to find a solution to whatever your needs may be.